Connection problems

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Posts: 3
Joined: Tue Sep 11, 2012 5:45 am

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Connection problems


Post by 5Dollar » Tue Sep 11, 2012 7:08 pm

I am trying to set up Companion with Windows Media Center and I am having connection problems.

First, is the Companion network setup information..

[Removed by STC to protect the members external IP]

Next, I will post my port forwarding information.
Cetan Port Forwarding.PNG
This is my port forwarding for WHS 2011 and Cetan Companion.
Finally, the Test Port Forwarding results.

[Removed by STC to protect the members external IP]

With all this done, the Razr Droid MAXX that I have with the Companion App installed will not find the PC with the Cetan Software installed.

Can anyone suggest what I am doing wrong?

Thanks for your help,


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Joined: Sat Jan 14, 2012 10:28 pm
Location: Seattle, WA

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Post by Motz » Tue Sep 11, 2012 7:38 pm

Looks perfect (and thank you for such a detailed break down). A few questions
1.) Go to About->Diagnostics and click run diagnostics for me (run at least 3 times if it keeps failing sometimes it just times out)
2.) What version of windows are you running?
3.) Have you tried to manually enter the device?
4.) Do you have any antivirus that perhaps has a 3rd party firewall (might be blocking the port)?
5.) What type of router do you have?
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