infiniTV ETH 6 losing high channels

[ejvette]

I am a Cablevision user experiencing the following issue
I have the Infiniti 6 eth tuner. For no apparent reason I will lose my high number channels and the "subscription required " message pops up and my lower channels ie regular network channels 702-720 work but the higher channels 721 and up don't. Then I unplug power to the ceton power my PC down and restart everything all the channels come back. I don't use a sdv device because all the channels I watch usually come in without it. This happening every few days. My PC remains on all the time sleep/hibernation disabled. There was a cable card firmware update recently.

[Crash2009]

Missing Channels?

Click Here>>>>>>http://optimum.custhelp.com/app/answers ... /related/1

Did you ever solve the Amp problem?

[ejvette]

Missing Channels?

Click Here>>>>>>http://optimum.custhelp.com/app/answers ... /related/1

Did you ever solve the Amp problem?

I purchased the HDMI detective and put it inline between the HTPC and the amp and believe that solved the handshake issues

[Crash2009]

I read some of your posts from way back. You have been having quite the adventure. You started out with 1 or 2 ATI tuners that were working perfectly. Then you went to the Infini4, then 2 of them, and now the ETH6. You started out with a TA, then somewhere along the line you tossed that. Now you have no TA. You bought a new PC.

Could you update us on your adventure, so we could help you better?

[ejvette]

I read some of your posts from way back. You have been having quite the adventure. You started out with 1 or 2 ATI tuners that were working perfectly. Then you went to the Infini4, then 2 of them, and now the ETH6. You started out with a TA, then somewhere along the line you tossed that. Now you have no TA. You bought a new PC.

Could you update us on your adventure, so we could help you better?

Lol. Yea I have gone through some changes ...i had been using a velocity mico PC since 2008 and upgraded my tuners to a ceton internal and everything was working pretty well but I got the bug to build a new PC and upgrade my tuner to an eth 6 and that's when the running smooth part changed. Heres my build
GA-Z97M-D3H gigabyte MB
Intel's new Core i3-4160
Crucial Ballistix Sport 4GB Kit (2GBx2) DDR3 1600 MT/s (PC3-12800)
Crucial MX100 128GB SATA 2.5-Inch
WD Green 2 TB Desktop Hard Drive: 3.5
Ceton 6eth
Windows 7 home premium 64bit
So that's my PC build
Home theatre receiver pioneer VSX-1021
58" Panasonic Plasma TV that's 8 yrs old (soon to be replaced with a Sony 65X950B)
I run 2 Xbox extenders and 1ceton echo

There you have my whole system so right now I having this sporadic dropping of the upper channels and the "subscription required" message and I'm wondering if this new beta firmware release might solve the problem?
Ed

[Crash2009]

There's a couple details that come into play when you move up to the ETH6.

1- is the NIC in the HTPC, it should be GIG and have the best drivers (usually from the manufacturer)
2- Both the HTPC and ETH6 should be plugged into the same switch, which should be GIG as well.

Reason being, if you are recording from 6 tuners in HD, from the ETH to the HTPC, each stream is about 13.3 for a total of 79.8, and if you are streaming to 3 extenders from the HTPC, in HD, that's another 3 X 13.3 for 39.9, 79.8 + 39.9 = 119.7, 19.7 more than a 10/100 connection can handle. Many of the guys here have upgraded their switches to business grade GIG with excellent results.

Here is a link to one success story. http://www.thegreenbutton.tv/forums/vie ... 006#p80006

There are many more if you search "subscription required eth6"

[Crash2009]

Just looked up your motherboard, Realtek GbE LAN chip. http://www.gigabyte.com/products/produc ... id=4970#sp

Here are the drivers for the NIC http://www.realtek.com.tw/downloads/dow ... Down=false

You might want to check your coax signal strength with this http://www.thegreenbutton.tv/forums/vie ... 629#p82629

[ejvette]

Crash thank you for your help and advice I will check all the drivers ......I still have the PCI infinity 4 tuner if my problems persist I may switch back to that because its very rare that I need more than 4.

[ejvette]

This will probably put the stink eye on my system but after installing the beta firmware to the eth6 and the hdmi detective its been almost 3 weeks of everything running perfectly

[Moderator note: topic merged]