Problems with XBox 360 Extender

Troubleshoot and discuss the XBOX 360, XBOX One, Linksys, and other extenders.
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lordon

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Problems with XBox 360 Extender

#1

Post by lordon » Thu May 15, 2014 11:15 am

I have a HTPC running WMC 7 x64 SP1. I just bought a XBox 360 E 4 GB that I want to use as an extender. But whenever I try to set it up as the instructions say here: http://windows.microsoft.com/en-us/wind ... r-extender. I get a Configuration error. I looked in the HTPC's Event Viewer and saw the following message: "Media Center Extender cannot exchange certificates with the Extender {Extender Name}.
Error: The owner SID on a per user subscription does not exist."

My HTPC is connected by Gigabit Ethernet to my 16 port SMC Gigabit Ethernet switch. That in turn is connected by Cat5e to a 24 port TP Link Gigabit Ethernet Switch. I have a Dlink 655 setup as a access point to the wired network. The XBox 360 has a wired Ethernet connection to a Netgear WN2000RPT v2 Wireless Bridge/Range Extender. My HTPC isn't using any kind of security software.

barnabas1969

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#2

Post by barnabas1969 » Thu May 15, 2014 12:17 pm

As a test, try connecting the extender directly to the gigabit switch (bypassing the wireless bridge).

Be sure that you're not using some 3rd party firewall, anti-virus, or anti-malware software. Windows Firewall and Microsoft Security Essentials is all you need, and they will cause the least trouble with Media Center.

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Crash2009

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#3

Post by Crash2009 » Thu May 15, 2014 12:47 pm

I think the problem is the wireless bridge between the dlink and the Netgear. Just for troubleshooting, make yourself a lo----ong cat5e patch cable. Connect the xbox to the 16 port SMC.

Oh, just noticed Barnabus has the same idea.

barnabas1969

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#4

Post by barnabas1969 » Thu May 15, 2014 5:52 pm

Crash2009 wrote:make yourself a lo----ong cat5e patch cable
Or just move the extender and TV closer to the ethernet switch and connect it with a short patch cable for a test.

lordon

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#5

Post by lordon » Fri May 16, 2014 9:40 am

I connected the XBox 360 directly to the network via Ethernet cable. First I tried connecting it to the 24 port TPLink switch and then I tried connecting it to the same 16 port SMC switch that the HTPC is connected to and I still have the same problem. I'm not running ANY security software (antivirus, firewall, anti phishing, etc) software other than Windows built-in firewall. I tried removing the extender in WMC 7 but there's no Uninstall option listed.

barnabas1969

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#6

Post by barnabas1969 » Fri May 16, 2014 2:11 pm

You remove the extender in Control Panel -> Device and Printers. Not in Media Center itself.

lordon

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#7

Post by lordon » Fri May 16, 2014 8:31 pm

The Extender doesn't appear in Control Panel -> Device and Printers. It just appears in Tasks -> Extenders.

barnabas1969

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#8

Post by barnabas1969 » Fri May 16, 2014 8:39 pm

Mine all show up in Devices and Printers.

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