On Live TV, my Echo drops audio for a second or two several times a minute. Sound and video is fine otherwise. My HTPC doesn't do this. I'm on the latest beta firmware.
Is there anything to look for before I open a ticket?
Short audio drops
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Crash2009
- Posts: 4357
- Joined: Thu May 17, 2012 12:38 am
- Location: Ann Arbor, Michigan
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HTPC Specs:
The next time you experience short audio drops, log in to your router and have a look at how busy the router is. Specifically check the Wifi.
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mldenison
- Posts: 287
- Joined: Tue Sep 11, 2012 1:36 am
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HTPC Specs:
I forgot to mention that I'm using MOCA, not wireless.
As an experiment, I swapped the problem Echo with my other Echo. Then I deleted both from WMC, and re-added both.
The problem is now gone. I'm thinking that the WMC deal made everything OK.
Go figure.
As an experiment, I swapped the problem Echo with my other Echo. Then I deleted both from WMC, and re-added both.
The problem is now gone. I'm thinking that the WMC deal made everything OK.
Go figure.
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Crash2009
- Posts: 4357
- Joined: Thu May 17, 2012 12:38 am
- Location: Ann Arbor, Michigan
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HTPC Specs:
My suggestion still applies whether you are using MoCa LoCa or JoCa. You have a router don't ya?mldenison wrote:I forgot to mention that I'm using MOCA, not wireless.
As an experiment, I swapped the problem Echo with my other Echo. Then I deleted both from WMC, and re-added both.
The problem is now gone. I'm thinking that the WMC deal made everything OK.
Go figure.
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mldenison
- Posts: 287
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HTPC Specs:
I do, in fact, have a router. A Cisco LinkSys EA6500. There is nothing on the router's web page that indicates how 'busy' it is. Traffic statistics that is.
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Crash2009
- Posts: 4357
- Joined: Thu May 17, 2012 12:38 am
- Location: Ann Arbor, Michigan
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HTPC Specs:
Well, you are half right with that statement. Traffic logs are disabled by default. You need to enable and configure them prior to being able to record and view them. http://support.linksys.com/en-us/support/routers/EA6500mldenison wrote:I do, in fact, have a router. A Cisco LinkSys EA6500. There is nothing on the router's web page that indicates how 'busy' it is. Traffic statistics that is.
Now back to my original suggestion. The next time you have audio dropouts, log in to your router and view the traffic stats of your wireless clients (my suspicion is wireless, but you can check wired as well). If the traffic monitor shows a high amount of wireless traffic, bump them off until you find the one that is causing your audio problems. Find out what they were running at the time they were bumped, then adjust your QOS settings so that both forms of network traffic do not collide.
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mldenison
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I'll do that. Wireless is disabled since I have no wireless connectivity in the house.