Most consumer electronics companies don't communicate at all with their users, much less have any technical presence on forums like this. So I greatly appreciate the info and interaction we do get, sparse as it may be at times. They happen to be the only 3rd party WMC extender maker in the world, so unless they screw up really, really badly, I'm going to support them, even if their product isn't perfect. Generation 1 works ok for the most part, and generation 2 will probably have all the kinks worked out (if there is a generation 2). So what if it doesn't stream Netflix and MKVs. While that would be nice, it's a decent enough extender, which is all I ever wanted or expected. Sure they made some promises they couldn't keep. But at the end of they day, they did all they could, and my $100 extender (several of them actually) works as well as any other overall.
To be fair, they did say in their last announcement,
While this doesn't imply we'll ever see any more updates, it doesn't rule them out either. So as with any company, if there are issues, we need to continue complaining loudly until they are resolved, and if we aren't satisfied, take our business elsewhere. Problem is, there is no elsewhere, so I'm inclined to cut them a little more slack.We’ll continue to sell and support Echo as a Media Center Extender, as we have all along. While we won’t be able to add new the capabilities Android would bring, Echo remains a great solution for anyone that wants the core Extender feature set of whole-home TV, DVR, movies, music and video in a great looking, small, silent device that consumes a fraction of the electricity used by other extenders and set-top boxes.
Peace