Issues with Channel Logos

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mriksman

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Issues with Channel Logos

#1

Post by mriksman » Tue Oct 30, 2012 3:36 am

Similar to the thread here;
http://www.thegreenbutton.tv/forums/vie ... =77&t=2952

I get the '674' logo.

I have attached one of the files I use as a logo. They are populated into WMC via BigScreen EPG.

Thanks!
Attachments
7mate.png
7mate.png (14.28 KiB) Viewed 1005 times

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Motz

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#2

Post by Motz » Tue Oct 30, 2012 4:12 am

with the latest services can you try these 2 things:

Hmmm can you do 2 things for me.

1.) First go to channels and just hit "sync" and see if that works.

if not:

2.) Do a clear cache under settings -> turn it on, save, close app, double press start button and force close app and re-launch. This will clear out the image cache

Let me know, if not then we will try again in a new beta.
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mriksman

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#3

Post by mriksman » Tue Oct 30, 2012 4:29 am

No luck. Even tried installing it on the iPad and doing the same - still seeing '674' icons.

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Motz

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#4

Post by Motz » Tue Oct 30, 2012 4:47 am

Alright interesting a few others are experiencing this as well we thought we had it fixed. We will try to squeeze it into the next beta of services.
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wyerd

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#5

Post by wyerd » Sun Dec 16, 2012 3:06 pm

I'm still seeing this problem on my iPad with the latest version 1.2.12 since the first release. Around 50% have logos, the rest have 674.

bobbob

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#6

Post by bobbob » Tue Dec 18, 2012 10:10 am

still not showing up for me either. never have. must have reported this 5+ times now

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Motz

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#7

Post by Motz » Tue Dec 18, 2012 9:49 pm

We are still working on it. We know what the issue is and are working on a fix for it. It will be an update to the companion services as the apps require no code changes.
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denz

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#8

Post by denz » Sat Jan 19, 2013 5:11 am

I have done an update to both the service and app and still some channels don't have a logo. Is it still being worked on ?

veletron

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#9

Post by veletron » Thu Jan 31, 2013 4:15 pm

Hi

Just a 'me too' post. Tried everything, but cannot get the all the MCL logo's to show in My Media Center apps for either Android or Win8. My media center machine is Windows 8. I have about 40% showing, while the rest show the default '674' icon

Nigel

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