Infinitv4 Internal Tuner Crazy

[epete]

OK, I am going crazy with all of the different errors that have been cropping up recently on my two Media Center PCs.

1. I think Ceton should clean up the error reporting for the Q so that the messages that are displayed give better information rather than what Microsoft incorrectly displays. Not sure if Ceton has access to modifying this, but that would be big.
2. I would love to know the root cause to all of the items listed below. I suspect there are only one or two root causes showing multiple issues.


Cablevision Raritain NJ
Windows 7 Ultimate

• No TV Signal message – With Known Good Signal (have two InfinityTv4's in two Media Centers. One is the back-up to make sure I get recordings) Cable is home-run from a Drop Amp to each Media Center.
• Subscription Required – Known subscribed channels somehow become “Subscription required” while others remain active and viewable.
• Subscription Required – “Subscription Required” comes up in the middle of a recording for a minute or so and then the program becomes viewable again.
• Not recorded due to conflict - when there are should be tuners available. Media Center tries and fails on all 4 tuners. Must click OK for times to clear all four errors.
• Failed to Record – Due to unexpected Failure
• Partial Recording - Manually stopped for use by another component. – And there was no manual interaction.
• Partial Recording - “Due to signal Loss” During recording “May be related to “Subscription required” problem.
• Media Center looses knowledge that it has already been set up for use with Digital Cable Tuner – Sometimes happens after some of the above problems.
• Programs sometimes get recorded with a Copy Protect Flag on one Media Center but same show does not on second Media Center.

[barnabas1969]

Do you have Tuning Adapters? If so, what's the firmware version on the TA? What do the signals look like for the TA (both receive and transmit)?

Also, what firmware/driver version are you running on the Ceton tuners?

[epete]

Do you have Tuning Adapters? If so, what's the firmware version on the TA? What do the signals look like for the TA (both receive and transmit)?

Also, what firmware/driver version are you running on the Ceton tuners?

I have no Tuner Adapters, I am lucky enough not to need them. I will report the Firmware versions later as both systems are in use now.

[epete]

I finally got a chance to check the version numbers after some more tuner issues. Error Code when recording 4 times per program.

Main Media Center

Driver 1.5.4304.6
Diagnostic Tool: 1.5.0.0
InfiniTV PCIe Driver: 1.0.2.4
InfiniTV FW: 1.1.2.4
InfiniTV HW: 4884

Back-up Media Center

Driver 1.5.4304.6
Diagnostic Tool: 1.5.0.0
InfiniTV PCIe Driver: 1.0.2.4
InfiniTV FW: 1.0.9.5
InfiniTV HW: 4884

Upon rebooting the Main Media Center after the FW upgrade I got the "Cable Card Detected, Want to setup now?" dialog box. I am still able to get all the cable channels without setting up. I have re-set up the CableCard a couple times before and it has not helped and forces me to reconfigure the channels I subscribe to and remove the ones I don't.

the Back-up media center that had the earlier FW Ver: 1.0.9.5 performed better than the main. Both systems are on W7 Ultimate on a Gigabyte Motherboard. The main Media Center is a Core i7 2nd Gen with 8MB memory and graphics card. The back-up is a Core i5 2nd Gen, I believe it has 4MB and uses the onboard graphics.

Another strange thing is that the main Media Center has the original HW from the pre-orders through Zones. The back-up Media Center was purchased later and has a different board layout. It is strange that they show the same HW Version.

Both Tuners are now on InfiniTV FW: 1.1.7.2

[barnabas1969]

I loaded new firmware on my Ceton and it fixed all my problems. The version number is: HD HomeRun Prime.

[epete]

I loaded new firmware on my Ceton and it fixed all my problems. The version number is: HD HomeRun Prime.

I have confidence in Ceton. Good to know HD HomeRun is working well for you, but I am looking forward to using future Ceton products and also like the fact that I get 4 channels on one CableCard.

[barnabas1969]

I understand. I was just joking. I stuck with the Ceton because of the four tuners for a long time. I've found the HDHRP to be much more stable. Three tuners was not enough, so I bought a 2nd HDHRP when it was on sale on woot.com a few days ago. I now have 6 nice, stable tuners, and it only costs me an extra $3.00 per month. In my opinion, the stability is worth $3.00.

Would you like to buy another Ceton PCIe card? I have one for sale.

[STC]

I may consider it as I don't have a single problem with my setup and config. What's the price? Very cheap I hope as it doesn't work for you.

[barnabas1969]

Well, the lowest completed listing on e-bay is $140.50 plus $5.00 shipping. That's about right.

[erkotz]

Your InfiniTV cards are using very old firmware. Please upgrade to the newest version (1.1.7.2) and let us know how things go.

[epete]

Your InfiniTV cards are using very old firmware. Please upgrade to the newest version (1.1.7.2) and let us know how things go.

erkotz - The last sentence of my post stated that I did upgrade to 1.1.7.2. Upon upgrading one system told me I had a Digital Cable Tuner and did I want to set it up. The other system did not prompt for the Digital Tuner set-up as I would think it should not. I simply canceled out of the Digital Cable Tuner set-up and both systems have been working without reboot or error since the upgrade. Now that we are in re-runs, there may be less opportunity to see problems but I am hopeful that there will be some stability improvements.

[erkotz]

Sorry I missed that you updated the FW. Please let us know how things go on the new FW

[Larry_Stewart]

Your InfiniTV cards are using very old firmware. Please upgrade to the newest version (1.1.7.2) and let us know how things go.

I just upgraded my firmware to 1.1.7.2 on the 1st of 2 cards from the diagnostics utility. My second card shows version 1.1.6.9 is up to date and gives no option to upgrade.
What now?

[erkotz]

Disable the network connection for the already-upgraded card, then it should detect that the remaining card needs an update.

[epete]

By the way, I have not had any issues in quite some time. The Firmware update may have done the trick. On the other hand, I record much less in the summer and I am also wondering if there could be contributions from variations in quality of the signal coming in from CableVision.