Extender Issue

[Crash2009]

I think we need to see all the logs. The code section is likely the best place to post them.

Either myself or others are going to suggest changes to the configuration of your router. When you try them, sometimes they work and sometimes they don't. You really should check out page 170 before we get started and backup your current configuration, so that if something bad happens you can always return to how it is now.

[red518irish]

ok, i went into the security log and under settings i checked all the boxes for logging. Then I turned on the xbox and connected to the htpc. the log i have here was durring that time. the xbox disconnected and reconnected on its own 2-3 times while sitting on the blue main screen.

Code: Select all

Feb 21 17:59:04 2015 local5.notice<173> ulogd[495]: Accepted IN=br-lan OUT=eth0 MAC=c8:a7:0a:96:f7:35:00:19:9d:d7:da:27:08:00 SRC=192.168.1.153 DST=8.26.204.126 LEN=60 TOS=00 PREC=0x00 TTL=63 ID=23678 DF PROTO=TCP SPT=60856 DPT=80 SEQ=3818161610 ACK=0 WINDOW=5840 SYN URGP=0 MARK=2  
Feb 21 17:58:59 2015 local5.notice<173> ulogd[495]: Accepted IN=br-lan OUT=eth0 MAC=c8:a7:0a:96:f7:35:bc:5f:f4:5a:75:a4:08:00 SRC=192.168.1.157 DST=173.194.123.120 LEN=1378 TOS=00 PREC=0x00 TTL=127 ID=29178 PROTO=UDP SPT=54065 DPT=443 LEN=1358 MARK=2  
Feb 21 17:58:52 2015 local5.notice<173> ulogd[495]: Accepted IN=br-lan OUT=eth0 MAC=c8:a7:0a:96:f7:35:bc:5f:f4:5a:75:a4:08:00 SRC=192.168.1.157 DST=173.194.123.58 LEN=40 TOS=00 PREC=0x00 TTL=127 ID=28743 DF PROTO=TCP SPT=58598 DPT=443 SEQ=2806968766 ACK=3819935208 WINDOW=16321 ACK URGP=0 MARK=2  
Feb 21 17:58:48 2015 local5.notice<173> ulogd[495]: Accepted IN=br-lan OUT=eth0 MAC=c8:a7:0a:96:f7:35:bc:5f:f4:5a:75:a4:08:00 SRC=192.168.1.157 DST=173.194.123.63 LEN=40 TOS=00 PREC=0x00 TTL=127 ID=16009 DF PROTO=TCP SPT=58580 DPT=80 SEQ=191293849 ACK=2020826968 WINDOW=16299 ACK URGP=0 MARK=2  
Feb 21 17:58:40 2015 local5.notice<173> ulogd[495]: Accepted IN=br-lan OUT=eth0 MAC=c8:a7:0a:96:f7:35:d0:22:be:0d:b4:9a:08:00 SRC=192.168.1.159 DST=107.21.112.197 LEN=52 TOS=00 PREC=0x00 TTL=63 ID=46626 DF PROTO=TCP SPT=48590 DPT=80 SEQ=2748156501 ACK=156207758 WINDOW=245 ACK FIN URGP=0 MARK=2  
Feb 21 17:58:35 2015 local5.notice<173> ulogd[495]: Accepted IN=br-lan OUT=eth0 MAC=c8:a7:0a:96:f7:35:6c:ad:f8:4b:5f:d2:08:00 SRC=192.168.1.160 DST=8.8.8.8 LEN=71 TOS=00 PREC=0x00 TTL=63 ID=14610 DF PROTO=UDP SPT=56766 DPT=53 LEN=51 MARK=2  
Feb 21 17:58:31 2015 local5.notice<173> ulogd[495]: Accepted IN=br-lan OUT=eth0 MAC=c8:a7:0a:96:f7:35:6c:ad:f8:4b:5f:d2:08:00 SRC=192.168.1.160 DST=216.58.219.206 LEN=60 TOS=00 PREC=0x00 TTL=63 ID=55077 DF PROTO=TCP SPT=51145 DPT=443 SEQ=3336822978 ACK=0 WINDOW=14600 SYN URGP=0 MARK=2  
Feb 21 17:58:31 2015 local5.notice<173> ulogd[495]: Accepted IN=br-lan OUT=eth0 MAC=c8:a7:0a:96:f7:35:6c:ad:f8:4b:5f:d2:08:00 SRC=192.168.1.160 DST=8.8.8.8 LEN=65 TOS=00 PREC=0x00 TTL=63 ID=14309 DF PROTO=UDP SPT=33590 DPT=53 LEN=45 MARK=2  
Feb 21 17:58:31 2015 local5.notice<173> ulogd[495]: Accepted IN=br-lan OUT=eth0 MAC=c8:a7:0a:96:f7:35:6c:ad:f8:4b:5f:d2:08:00 SRC=192.168.1.160 DST=74.125.226.76 LEN=52 TOS=00 PREC=0x00 TTL=63 ID=49725 DF PROTO=TCP SPT=39712 DPT=443 SEQ=2119223576 ACK=1767795363 WINDOW=1632 ACK FIN URGP=0 MARK=2  
Feb 21 17:58:31 2015 local5.notice<173> ulogd[495]: Accepted IN=br-lan OUT=eth0 MAC=c8:a7:0a:96:f7:35:6c:ad:f8:4b:5f:d2:08:00 SRC=192.168.1.160 DST=74.125.226.76 LEN=52 TOS=00 PREC=0x00 TTL=63 ID=49724 DF PROTO=TCP SPT=39712 DPT=443 SEQ=2119223576 ACK=1767795363 WINDOW=1632 ACK URGP=0 MARK=2  
Feb 21 17:58:16 2015 local5.notice<173> ulogd[495]: Accepted IN=br-lan OUT=eth0 MAC=c8:a7:0a:96:f7:35:bc:5f:f4:5a:75:a4:08:00 SRC=192.168.1.157 DST=94.245.121.251 LEN=89 TOS=00 PREC=0x00 TTL=127 ID=23214 PROTO=UDP SPT=60039 DPT=3544 LEN=69 MARK=2  
Feb 21 17:58:09 2015 local5.notice<173> ulogd[495]: Accepted IN=br-lan OUT=eth0 MAC=c8:a7:0a:96:f7:35:d0:22:be:0d:b4:9a:08:00 SRC=192.168.1.159 DST=107.21.112.197 LEN=52 TOS=00 PREC=0x00 TTL=63 ID=46625 DF PROTO=TCP SPT=48590 DPT=80 SEQ=2748156501 ACK=156207758 WINDOW=245 ACK FIN URGP=0 MARK=2  
Feb 21 17:57:54 2015 local5.notice<173> ulogd[495]: Accepted IN=br-lan OUT=eth0 MAC=c8:a7:0a:96:f7:35:d0:22:be:0d:b4:9a:08:00 SRC=192.168.1.159 DST=107.21.112.197 LEN=52 TOS=00 PREC=0x00 TTL=63 ID=46624 DF PROTO=TCP SPT=48590 DPT=80 SEQ=2748156501 ACK=156207758 WINDOW=245 ACK FIN URGP=0 MARK=2  
Feb 21 17:57:46 2015 local5.notice<173> ulogd[495]: Accepted IN=br-lan OUT=eth0 MAC=c8:a7:0a:96:f7:35:d0:22:be:0d:b4:9a:08:00 SRC=192.168.1.159 DST=107.21.112.197 LEN=52 TOS=00 PREC=0x00 TTL=63 ID=46623 DF PROTO=TCP SPT=48590 DPT=80 SEQ=2748156501 ACK=156207758 WINDOW=245 ACK FIN URGP=0 MARK=2  
Feb 21 17:57:39 2015 local5.notice<173> ulogd[495]: Accepted IN=br-lan OUT=eth0 MAC=c8:a7:0a:96:f7:35:d0:22:be:0d:b4:9a:08:00 SRC=192.168.1.159 DST=107.21.112.197 LEN=52 TOS=00 PREC=0x00 TTL=63 ID=46619 DF PROTO=TCP SPT=48590 DPT=80 SEQ=2748156501 ACK=156207758 WINDOW=245 ACK FIN URGP=0 MARK=2  
Feb 21 17:57:37 2015 local5.notice<173> ulogd[495]: Accepted IN=br-lan OUT=eth0 MAC=c8:a7:0a:96:f7:35:ac:22:0b:a9:be:5e:08:00 SRC=192.168.1.158 DST=173.194.76.188 LEN=52 TOS=00 PREC=0x00 TTL=63 ID=25932 DF PROTO=TCP SPT=57625 DPT=5228 SEQ=46636360 ACK=3945570085 WINDOW=1502 ACK URGP=0 MARK=2  
Feb 21 17:57:32 2015 local5.notice<173> ulogd[495]: Accepted IN=br-lan OUT=eth0 MAC=c8:a7:0a:96:f7:35:6c:ad:f8:4b:5f:d2:08:00 SRC=192.168.1.160 DST=216.58.219.206 LEN=52 TOS=00 PREC=0x00 TTL=63 ID=43052 DF PROTO=TCP SPT=51142 DPT=443 SEQ=1231321928 ACK=3187322296 WINDOW=245 ACK URGP=0 MARK=2  
Feb 21 17:57:32 2015 local5.notice<173> ulogd[495]: Accepted IN=br-lan OUT=eth0 MAC=c8:a7:0a:96:f7:35:6c:ad:f8:4b:5f:d2:08:00 SRC=192.168.1.160 DST=216.58.219.206 LEN=52 TOS=00 PREC=0x00 TTL=63 ID=43051 DF PROTO=TCP SPT=51142 DPT=443 SEQ=1231321928 ACK=3187322251 WINDOW=245 ACK URGP=0 MARK=2  
Feb 21 17:57:30 2015 local5.notice<173> ulogd[495]: Accepted IN=br-lan OUT=eth0 MAC=c8:a7:0a:96:f7:35:d0:22:be:0d:b4:9a:08:00 SRC=192.168.1.159 DST=64.233.177.147 LEN=52 TOS=00 PREC=0x00 TTL=63 ID=24555 DF PROTO=TCP SPT=36019 DPT=443 SEQ=4244314533 ACK=167724579 WINDOW=296 ACK URGP=0 MARK=2  
Feb 21 17:57:14 2015 local5.notice<173> ulogd[495]: Accepted IN=br-lan OUT=eth0 MAC=c8:a7:0a:96:f7:35:6c:ad:f8:4b:5f:d2:08:00 SRC=192.168.1.160 DST=8.8.8.8 LEN=65 TOS=00 PREC=0x00 TTL=63 ID=6575 DF PROTO=UDP SPT=45109 DPT=53 LEN=45 MARK=2  
Feb 21 17:57:04 2015 local5.notice<173> ulogd[495]: Accepted IN=br-lan OUT=eth0 MAC=c8:a7:0a:96:f7:35:bc:5f:f4:5a:75:a4:08:00 SRC=192.168.1.157 DST=173.194.123.120 LEN=1378 TOS=00 PREC=0x00 TTL=127 ID=13944 PROTO=UDP SPT=61380 DPT=443 LEN=1358 MARK=2  
Feb 21 17:57:00 2015 local5.notice<173> ulogd[495]: Accepted IN=br-lan OUT=eth0 MAC=c8:a7:0a:96:f7:35:d0:22:be:0d:b4:9a:08:00 SRC=192.168.1.159 DST=173.194.76.95 LEN=52 TOS=00 PREC=0x00 TTL=63 ID=49408 DF PROTO=TCP SPT=42585 DPT=443 SEQ=77450233 ACK=295265954 WINDOW=408 ACK URGP=0 MARK=2  
Feb 21 17:56:56 2015 local5.notice<173> ulogd[495]: Accepted IN=br-lan OUT=eth0 MAC=c8:a7:0a:96:f7:35:d0:22:be:0d:b4:9a:08:00 SRC=192.168.1.159 DST=64.233.177.147 LEN=52 TOS=00 PREC=0x00 TTL=63 ID=29453 DF PROTO=TCP SPT=36008 DPT=443 SEQ=2881044067 ACK=3314823494 WINDOW=453 ACK URGP=0 MARK=2  
Feb 21 17:56:46 2015 local5.notice<173> ulogd[495]: Accepted IN=br-lan OUT=eth0 MAC=c8:a7:0a:96:f7:35:d0:22:be:0d:b4:9a:08:00 SRC=192.168.1.159 DST=72.21.210.52 LEN=60 TOS=00 PREC=0x00 TTL=63 ID=35609 DF PROTO=TCP SPT=43220 DPT=443 SEQ=246360951 ACK=0 WINDOW=14600 SYN URGP=0 MARK=2  
Feb 21 17:56:40 2015 local5.notice<173> ulogd[495]: Accepted IN=br-lan OUT=eth0 MAC=c8:a7:0a:96:f7:35:bc:5f:f4:5a:75:a4:08:00 SRC=192.168.1.157 DST=146.255.44.1 LEN=40 TOS=00 PREC=0x00 TTL=127 ID=10499 DF PROTO=TCP SPT=58750 DPT=80 SEQ=2309574670 ACK=2869288837 WINDOW=16425 ACK FIN URGP=0 MARK=2  
Feb 21 17:56:33 2015 local5.notice<173> ulogd[495]: Accepted IN=br-lan OUT=eth0 MAC=c8:a7:0a:96:f7:35:bc:5f:f4:5a:75:a4:08:00 SRC=192.168.1.157 DST=146.255.44.1 LEN=40 TOS=00 PREC=0x00 TTL=127 ID=10443 DF PROTO=TCP SPT=58750 DPT=80 SEQ=2309574670 ACK=2869288837 WINDOW=16425 ACK URGP=0 MARK=2  
Feb 21 17:56:27 2015 local5.notice<173> ulogd[495]: Accepted IN=br-lan OUT=eth0 MAC=c8:a7:0a:96:f7:35:bc:5f:f4:5a:75:a4:08:00 SRC=192.168.1.157 DST=146.255.44.1 LEN=52 TOS=00 PREC=0x00 TTL=127 ID=10265 DF PROTO=TCP SPT=58750 DPT=80 SEQ=2309573251 ACK=0 WINDOW=8192 SYN URGP=0 MARK=2  
Feb 21 17:56:21 2015 local5.notice<173> ulogd[495]: Accepted IN=br-lan OUT=eth0 MAC=c8:a7:0a:96:f7:35:bc:5f:f4:5a:75:a4:08:00 SRC=192.168.1.157 DST=173.194.123.120 LEN=1378 TOS=00 PREC=0x00 TTL=127 ID=9771 PROTO=UDP SPT=57203 DPT=443 LEN=1358 MARK=2  
Feb 21 17:56:19 2015 local5.notice<173> ulogd[495]: Accepted IN=br-lan OUT=eth0 MAC=c8:a7:0a:96:f7:35:bc:5f:f4:5a:75:a4:08:00 SRC=192.168.1.157 DST=173.194.123.63 LEN=41 TOS=00 PREC=0x00 TTL=127 ID=9622 DF PROTO=TCP SPT=58580 DPT=80 SEQ=191293848 ACK=2020826967 WINDOW=16299 ACK URGP=0 MARK=2  
Feb 21 17:56:10 2015 local5.notice<173> ulogd[495]: Accepted IN=br-lan OUT=eth0 MAC=c8:a7:0a:96:f7:35:bc:5f:f4:5a:75:a4:08:00 SRC=192.168.1.157 DST=146.255.44.1 LEN=40 TOS=00 PREC=0x00 TTL=127 ID=9443 DF PROTO=TCP SPT=58656 DPT=80 SEQ=3224509112 ACK=2423104743 WINDOW=16425 ACK FIN URGP=0 MARK=2  
Feb 21 17:56:04 2015 local5.notice<173> ulogd[495]: Accepted IN=br-lan OUT=eth0 MAC=c8:a7:0a:96:f7:35:bc:5f:f4:5a:75:a4:08:00 SRC=192.168.1.157 DST=192.198.164.138 LEN=52 TOS=00 PREC=0x00 TTL=127 ID=9169 DF PROTO=TCP SPT=58672 DPT=443 SEQ=2384874370 ACK=0 WINDOW=65535 SYN URGP=0 MARK=2  

Also I went to the configuration file and saved a backup on my hard drive.

[Crash2009]

What is the IP address of the Xbox that connected and disconnected 2-3 times?

Also exactly what time was it when this happened?

Can you confirm the routers time is correct?

[red518irish]

What is the IP address of the Xbox that connected and disconnected 2-3 times?

The ip address of the Xbox is: 192.168.1.154

Also exactly what time was it when this happened?

I don't know the exact times. I do know the last time I heard it I immediately hit refresh on the log then saved it. So the top entries would have been related to the last time it happened.

Can you confirm the routers time is correct?

I did confirm that the router time is correct.

[Crash2009]

I wonder why we don't see 154 in either of the 2 logs you posted. Have a look in the other 4 logs for any signs of 192.168.1.154 Post the code if you find something.

Here is something that might actually "do" something. Enable UPnP. Click apply, and test xbox again. Check logs for any .154 activity.

[Crash2009]

There are around 5 different kinds of common xbox disconnect-reconnects. Which one are you experiencing? Can you elaborate what you are seeing?

controller
games and parties
when the phone rings
internet
xbox live

[red518irish]

I wonder why we don't see 154 in either of the 2 logs you posted. Have a look in the other 4 logs for any signs of 192.168.1.154 Post the code if you find something.

Here is something that might actually "do" something. Enable UPnP. Click apply, and test xbox again. Check logs for any .154 activity.

I went to enable UPnP and it was already enabled.

[red518irish]

There are around 5 different kinds of common xbox disconnect-reconnects. Which one are you experiencing? Can you elaborate what you are seeing?

controller
games and parties
when the phone rings
internet
xbox live

The ones you mentioned here are not the problem from what I can tell. The disconnect I am experiencing is strictly in Media Center. I turn on the Xbox and then on my remote I hit the green Media Center button. At this point the Xbox connects to the HTPC and brings up the main screen. From here I can watch live tv, watch a recorded show, etc.. I don't have any problem unless I am watching a show either live or recorded and I pause it. If I leave it on pause for any amount of time other than a few seconds the Xbox looses it's connection and then reconnects on it's own.
If I leave the xbox on the main blue Media Center screen for about 3 or 4 minutes, it also will disconnect and reconnect.

[Crash2009]

Well that changes things a bit. Xbox will only stay paused for 3 minutes when watching Live or Recorded TV through WMC? Am I finally understanding the problem? Sorry for starting out in the wrong direction.

[red518irish]

Well that changes things a bit. Xbox will only stay paused for 3 minutes when watching Live or Recorded TV through WMC? Am I finally understanding the problem? Sorry for starting out in the wrong direction.

That is correct. I timed it last night. I was watching live TV and I hit pause and after 2 minutes 52 seconds I got a connection failure screen that looks like this:



If I am watching live or recorded TV and hit pause, once this screen appears I have to hit the reconnect button. If I am on the main screen and not doing anything, after the three minutes this screen appears and then it will reconnect on it's own.
If I leave the room I can hear it constantly reconnecting every 3 minutes or so.

[Crash2009]

Looks like that sends us back to the router.

Two ways to go after this would be to:

Assign the Xbox a static address

It’s in Console or System Settings – Network settings. The exact menu options will depend on the version of your Xbox.

http://alexkassabov.com/2010/01/26/how- ... onnection/

or

Register the Xbox's IP with the routers DHCP server

Lookup DHCP Server in the manual

[red518irish]

Ok I was able to set up Static IP address for the Xbox and I believe I registered it with the router. I had to set the router first then the xbox to get it to work. Just to make sure I did it right here is what I did.
In the router I went to
Advanced > IP Address Distribution > Connection List >
Here I found the IP address to the Xbox and clicked on it. That opened up a new screen, where I was able to change the host name, ip address, mac address. I changed the ip address to one not already used. I then checked the box for the option to make the lease static.
I then went to the xbox and set up the wired connection manually.
I was able to connect and all was good. Then the disconnect issue reared its ugly head again. The same exact thing keeps happening.
After all of this I checked all the logs and found nothing with the new IP address in it or the old one for that matter.

[Crash2009]

Are you sure you clicked apply before you left the router?Sounds like you just about got it nailed. Turn all 3 off. Then turn them on one at a time.
1 router
2 pc
3 Xbox

[red518irish]

Are you sure you clicked apply before you left the router?Sounds like you just about got it nailed. Turn all 3 off. Then turn them on one at a time.
1 router
2 PC
3 Xbox

Sorry it took so long to get to this. We juat had a baby.
I opened the router and looked, the ip is changed and is static. I then powered everything down and then back up in the order you told me too.
I then started the timer and three minutes later the same problem showed itself.

[STC]

....We juat had a baby.

Congrats!! Now you'll have WAY less time to twiddle with MC and all its nuances lol.