No Signal & No Tuner errors - Why is this so hard?

[mmurley]

Every night. Every day. It's always something.

Tonight, suddenly, I can't record two shows simultaneously because (1) first there was no signal on that channel (until I went to the HTPC and restarted WMC) and then (2) there was no tuner (! I have an Infini-TV 6 ETH and the device web page shows all tuners up and ready) and now there is no signal AND no tuner - even though the Ceton diagnostics show that channel successfully tunes.

Does anyone have any of this 'equipment' that is reliable?

ETA: So I start poking around the channels - I got nothing. Every channel shows "Service Unavailable" EXCEPT for the one channel I'm recording.

[RyC]

You should buy an HDHR Prime from amazon, see if it fixes your problems, if it doesnt, return it for a full refund including shipping. Seems like you just aren't having any luck with the ETH

[Ed]

I second the suggestion to give the HDHR a test drive.

[Crash2009]

How hard is it to make a System Image, or to create a System Restore point and label it Pre-Experiment. At least half of the problems that pop up around here could be solved with those 2 simple little choices. Rarely is there ever a hardware failure unless the house gets struck by lightning. And when there is a hardware problem, it can usually be cleared with a cold boot.

Shut down everything that uses your tuners, Cold boot the tuners and TA if you have one. If the cold boot doesn't fix it.....

Try this...open up a command prompt and type in perfmon /rel Look through the data and pick a date when everything was good.

Go back to the command prompt and type rstrui.exe Restore to the date you chose in the previous suggestion.

[Scallica]

I would also recommend an HDHR Prime. One of our members is selling three units for $70 each shipped. Not bad.

I have an HDHR Prime and I have no errors or nonsense whatsoever. The only time it's rebooted is when there is a power failure; "it just works".

[erkotz]

If you haven't already, uninstall (not disable) any antivirus/firewall software you have installed, update your NIC drivers, install the latest InfiniTV 6 ETH beta firmware, and install this hotfix: https://support.microsoft.com/kb/2746119

If the issue persists, open a support ticket at http://cetoncorp.com/support/

[Viventis]

I was having the same problems with two different Ceton devices. I bought a HDHR Prime and have not had a single issue in a month. My thought is that the tolerance for low or intermittent cable signal strength and/or quality is higher with the Prime.

[cKuR6]

I feel your pain. All I've done since having mine is troubleshoot, remove all security from my system, and upgrade hardware.... yet I still can't go a week without missing a recording due to some error. I'm going to give this a shot: http://support.microsoft.com/kb/2708283


You weren't by chance tuning on the device webpage were you? I've noticed that stopping something manually on the device webpage can cause WMC to tell me I have less tuners than I really do....... Manually tune it back to a real channel in the device webpage, restart WMC, and it/they (tuner/tuners) reappear/s.