MC won't play DVDs from 4TB external (USB 3.0) drive

[daidavel]

I bought a new 4 TB Western Digital My Book USB 3.0 external drive and copied my DVD collection there. My USB 3.0 drivers are the latest, the drive is recognized in WIndows 7 (Ultimate, 64 bit) and seems to work fine. The movies all appear in the MC movie library ... however they won't launch, just freezes on a black screen. Searching the net found others with this complaint, but no real explanation or solution that I could find (short of breaking the drive out of the enclosure and installing it as an internal SATA drive).

I moved the drive to a USB 3.0 port on a Windows 8.1 (64 bit) machine in my house, shared it out, and pointed my Media Center to it ... DVDs play fine.

Anyone have a guess as to what might be going on here ?

Thanks!

[Crash2009]

This utility might be able to at least tell you exactly what is going on.

USB hardware verifier (USB3HWVerifierAnalyzer.exe)

http://msdn.microsoft.com/en-us/library ... s.85).aspx

More info might help you find a fix.

EDIT: I just tried it. Will not work without having a MUTT device.

[Crash2009]

Found a pretty good troubleshooter.

http://forums.toshiba.com/t5/Computer-T ... a-p/283727

[joegkoch]

Any luck with this issue? I am having the exact same thing with a 4TB Western Digital My Book. I had everything on a 3TB My Book Live, but performance wasn't the greatest so I figured a locally attached drive would be a better option and now I have run into this...