Setup fails on clean install on Windows 8.1

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tvalot

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Setup fails on clean install on Windows 8.1

#1

Post by tvalot » Fri Dec 26, 2014 12:42 pm

Hi,

I'm trying to install the Ceton My Media Center Services on a clean install of Windows 8.1 Professional (with Windows Media Center installed - no TV tuner card yet though).

During the install, it gives me the following error:

"Failed to save changes to XML file C:\Windows\\ehome\ehexthost.exe.config, system error: -2147024891"

Looking up the error code -2147024891 I see it corresponds to some kind of ACCESS_DENIED error.

If I pick "Ignore" and continue with the install and run the diagnostic tests the services are up and running but "Service Communication" fails with "Cannot connect to remote server". I don't know if this is related to the error I receive during the install or not.

Can anyone help?

Thanks in advance!

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Scallica

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#2

Post by Scallica » Fri Dec 26, 2014 2:28 pm

Uninstall MMC Services, reboot, and install the latest beta for W8.

http://update.cetoncorp.com/get/mymedia ... atest/beta
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tvalot

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#3

Post by tvalot » Mon Dec 29, 2014 9:44 am

Thanks for answering!

I did that, but I get the same error when installing the beta (tried it twice and made sure to reboot in between). I even tried unzipping the installation and running the .msi as an administrator, but I still get the access denied error.

Any help is appreciated, would love to get this working!

Thanks

tvalot

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#4

Post by tvalot » Mon Dec 29, 2014 12:21 pm

Ok, so I got it to work by granting "Everyone" Full Access through Windows Explorer/Security Settings on that particular file.

I also noticed that the link you provided (http://update.cetoncorp.com/get/mymedia ... atest/beta) I get version 13.10.28.1276. If I go into the Configuration Utility I see a notice about "New version available", and if I install the stable version I get version 13.12.07.1361, so it seems the beta is a bit behind (and I am therefore running the stable version as that seems to be the latest).

However, even when ehexthost.exe.config has been patched properly I still get "Can't connect to remote server" when running diagnostics.

Any other ideas/tips? Really grateful for any help!

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Scallica

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#5

Post by Scallica » Mon Dec 29, 2014 12:45 pm

Make sure the Windows Firewall or any other firewall software is disabled. From another PC, try accessing the IP address/hostname and port number of the HTPC. Such as, http://htpc:5832/

You should see a text page that says "My Media Center services are running properly. Nothing to see here ... move along... move along"
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tvalot

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#6

Post by tvalot » Mon Dec 29, 2014 3:57 pm

Yes, you are right, if I connect from another computer I see that message. However, the diagnostic tool on the same computer does still not work ("Service Communication" fails). However, it seems it connects successfully when I connect through Windows 8 apps, but I have not yet received my TV tuner card so I cannot test that part. I have however added Movies which does not show up at all.

How do I trigger YAMM to rescan movies? Is there any log of scans?

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