Loosing TV Signal After Cancelling Recording

[mmurley]

(I have put in a support ticket)

Bottom line - With one show recording couldn't watch live TV and lost TV signal completely when I cancelled that show.

Ceton InfinTV 6 ETH and one installed Echo (in bedroom - another ready to install).

Last night I went to watch the 11 PM news in the bedroom. When the Echo came on, WMC said all the tuners were busy and to watch live TV I had to cancel a recording - but only one show was being recorded?

So I canceled it and the screen went black. WAF dropped to 0%. Then went to blue WMC screen with "No Signal for this Channel" message.

Went to HTPC. No TV signal there. Rebooted HTPC. Ceton diagnostics showed no cable card installed. Reseated cable card. Cleared tuner configuration. Rediscovered tuners (only 4 recognized). Setup TV signal again. Got TV.

Wife went to sleep. Cleared tuner configuration. Rediscovered tuners. Setup TV signal again and got all six - and my cancelled recording started recording again.

Has anyone else had this happen?

[cwinfield]

In your NIC adapter advanced settings disable EEE power saving Ethernet. You can also get a unmanaged gigabit switch, one that supports jumbo frames with a larger cache seem to work best. Also updating your NIC adapter from the manufacturer may help.

[Crash2009]

Those 6's run pretty hot, 65 C is about the max before they reboot. Some have mounted them vertical rather than horizontal. Others installed additional fans. To be sure, test with temperature monitor.

http://www.thegreenbutton.tv/forums/vie ... =68&t=2129

[mmurley]

In your NIC adapter advanced settings disable EEE power saving Ethernet. You can also get a unmanaged gigabit switch, one that supports jumbo frames with a larger cache seem to work best. Also updating your NIC adapter from the manufacturer may help.

I did all that a while ago.

[mmurley]

Those 6's run pretty hot, 65 C is about the max before they reboot. Some have mounted them vertical rather than horizontal. Others installed additional fans. To be sure, test with temperature monitor.

http://www.thegreenbutton.tv/forums/vie ... =68&t=2129

The Ceton diagnostics didn't report excessive heat (over 65 C), but I'm going to put it on a chiller pad.

[mmurley]

So no one else has had the issue of their WMC saying no tuners were available when only one show was recording (on an InfiniTV 6 ETH) and then losing all signal when that recording is canceled?

[Crash2009]

All I'm feeling is heat or network. Have a look at this diagram. http://www.thegreenbutton.tv/forums/dow ... &mode=view Look similar to yours?

This post is a good read. http://www.thegreenbutton.tv/forums/vie ... =68&t=7281

[Crash2009]

To be sure, test with temperature monitor.

The Ceton diagnostics didn't report excessive heat (over 65 C), but I'm going to put it on a chiller pad.

I think the Ceton log gets cleared upon reboot. Perfmon keeps running.

[mmurley]

Crash2009

No, my network doesn't look like that! Since I only work with engineers and am not one, my network looks like this:



And my InfiniTV 6 ETH is now sitting on a dual fan chill mat.

[Crash2009]

I draw my diagrams the same way as you. So, how well has it been running lately? Did the chiller do the trick?