Service Is Unavailable (charter)

Ask fellow members about Ceton's infiniTV tuners here.
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seanreynoldscs

Posts: 5
Joined: Thu Sep 04, 2014 6:17 am
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Service Is Unavailable (charter)

#1

Post by seanreynoldscs » Thu Sep 04, 2014 6:21 am

Hello,
the Ceton Infinitv6 card arrived last week, and I installed it and had my service up and running in about an hour!
I did not have the Tuner Adapter plugged in at the time.

The next morning I began trying to install the mediacenter application so that I could control my tuner and extender from my tablet.
This is where everything fell apart.

After reading online I updated my firmware to the latest and tried to install the latest beta (which seems to be the exact same version as the stable on the main download page).
After doing this a little I noticed that the channels were no longer coming in.
After many hours I discovered that the CableCard page on the diagnostics just kept saying that the cable card was not functioning.
I rolled back the firmware, reinstalled my OS (windows 8.1 pro) and nothing worked.

Today I got a new cable card and now we're getting somewhere.
I got all green checks on the the cablecard screen and the other screen to the left, but still I'm not getting service.

I tried connecting the Motorola Tuning Adapter and Now I see even more green checks all about how the tuning adapter is working properly. The connection is Cable to Splitter, then one end to the adapter's RF IN and the other end to the infinitv.

I've tried everything from uninstalling and reinstalling the software for infinitv to running through the setup for media center again and again. I've been on the phone with charter many times, they say everything is working properly on their end, and they keep pressing their 3 buttons. But I keep getting Service is unavailable. I've taken the cable line running to the Infinitv and plugged it into a cable box that I've kept from cable and I do get service to the cable box.

I've been on the forums and it seems like I have the correct signal to noise for the tuner of 39.9DB, and a signal level of -.5dBmV.
I'm getting green checks on all of the screens, and I don't see any errors on any of the screens either in the web or on the app.

Like I said this worked on day one, but has not worked since updating the firmware.
Currently is is on the latest firmware because when I reinstalled it would not setup all 6 tuners unless I updated.
Any suggestions would be helpful. I really needed this for tomorrow night's first game of the NFL season, but I can see already that That May not happen...

Do I need the Tuning Adapter? Like I said... It worked the first night without it.
Did something happen to my infinitv? Do you ever see failure modes that dont show up in the UI?
I'm running 8.1Pro and I'm pretty familiar with media center at least for over the air.
If I Clear Tuner and Discover Tuner does that wipe my host or data? I'm trying not to call charter as much as possible.
With the Tuner, is it supposed to be frequency 453000 Modulation QAM256, program 1?

I'm running 13.6.3.1088; with driver 1.0.2.4; tuner driver 13.02.20.1332; firmware version 14.4.6.21 and my Hardware version is 6252

cwinfield

Posts: 575
Joined: Tue Feb 12, 2013 1:14 am
Location: Monroe, NC

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#2

Post by cwinfield » Thu Sep 04, 2014 11:36 am

I would say you do need the tuning adapter or you will not receive all channels. Since you have a new card you might need to run DCA and set up your tuners again so after running DCA clear tuners and discover tuner then set up your tv signal again. You may want to run the coax directly from tap and not from the TA as -5 db is close to -7 db. Is there a beta for hw version you may want to try that? Beyond that you might want to try and reinstall the drivers, wish I could provide more help. BTW you shouldn't need to call charter even though it says to call during setup.

erkotz

Posts: 1378
Joined: Mon Aug 22, 2011 9:23 pm
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#3

Post by erkotz » Thu Sep 04, 2014 4:59 pm

My guess is your Tuning Adapter is not properly provisioned, but I can't tell without a Ceton Diagnostic Capture. Either replace the TA or open a support ticket at http://www.cetoncorp.com/support/ with a diagnostic capture.
Quality Assurance Manager, Ceton Corporation

mdavej

Posts: 1477
Joined: Mon Aug 20, 2012 6:52 pm
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#4

Post by mdavej » Thu Sep 04, 2014 5:48 pm

If you have the ETH, plug USB from the TA into the Ceton, not the PC. If it's a Moto, is the light solid amber or blinking?

seanreynoldscs

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#5

Post by seanreynoldscs » Thu Sep 04, 2014 8:48 pm

I do not have the ETH version.
The TA is at - (.5) not -5
The Coax is directly from the tap not from the TA already.

Does the Clear and Discover process wipe my Host Or Data value? Would I have to call charter with them again?

I did call and have them provision the TA (or so they say) Apparently the one button provisions the Smartcard and TA at the same time.
I'm collecting the Diagnostic File now. Should I post it here too, or just on the support ticket?

erkotz

Posts: 1378
Joined: Mon Aug 22, 2011 9:23 pm
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#6

Post by erkotz » Thu Sep 04, 2014 9:27 pm

seanreynoldscs wrote:I do not have the ETH version.
The TA is at - (.5) not -5
The Coax is directly from the tap not from the TA already.

Does the Clear and Discover process wipe my Host Or Data value? Would I have to call charter with them again?

I did call and have them provision the TA (or so they say) Apparently the one button provisions the Smartcard and TA at the same time.
I'm collecting the Diagnostic File now. Should I post it here too, or just on the support ticket?
Just the support ticket
Quality Assurance Manager, Ceton Corporation

seanreynoldscs

Posts: 5
Joined: Thu Sep 04, 2014 6:17 am
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#7

Post by seanreynoldscs » Fri Sep 05, 2014 12:55 am

I tried Clear and Discover. It does Not change the Host or Data Values.
Did not help.

Guess I have to watch football live tonight...

seanreynoldscs

Posts: 5
Joined: Thu Sep 04, 2014 6:17 am
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#8

Post by seanreynoldscs » Fri Sep 05, 2014 2:38 pm

Here is the last section of the TA Log:

04/09/14 15:48:14PM: Proxy Thread 012C9DB0: USBResetComplete
04/09/14 15:48:14PM: ProxyThread.cpp:499 ERROR: [012C9DB0] GetOverlappedResult[3] failed 31
04/09/14 15:48:14PM: ProxyThread.cpp:499 ERROR: [012C9DB0] GetOverlappedResult[4] failed 995
04/09/14 15:48:14PM: ProxyThread.cpp:499 ERROR: [012C9DB0] GetOverlappedResult[3] failed 31
04/09/14 15:48:14PM: ProxyThread.cpp:499 ERROR: [012C9DB0] GetOverlappedResult[5] failed 995
04/09/14 15:48:14PM: ProxyThread.cpp:499 ERROR: [012C9DB0] GetOverlappedResult[6] failed 995
04/09/14 15:48:14PM: ProxyThread.cpp:499 ERROR: [012C9DB0] GetOverlappedResult[7] failed 995
04/09/14 15:48:14PM: Proxy Thread 012C9DB0: StateVariableChanged TACommunicationError vt 0000000b
04/09/14 15:48:14PM: Proxy Thread 012C9DB0: TACommunicationError 0
04/09/14 15:48:14PM: Proxy Thread 012C9DB0: TACommunicationError resolved!
04/09/14 15:48:14PM: Proxy Thread 012C9DB0: Got reset event
04/09/14 15:48:14PM: [012C9DB0] Skipping reset that was too close to last
04/09/14 15:48:14PM: Proxy Thread 012C9DB0: USBResetComplete
04/09/14 15:48:15PM: Proxy Thread 012C9DB0: StateVariableChanged UDCPMessage vt 00000001
04/09/14 15:48:15PM: Proxy Thread 012C9DB0: StateVariableChanged TACommunicationError vt 0000000b
04/09/14 15:48:15PM: Proxy Thread 012C9DB0: TACommunicationError 0
04/09/14 15:48:15PM: Proxy Thread 012C9DB0: TACommunicationError resolved!
04/09/14 15:48:15PM: Proxy Thread 012C9DB0: StateVariableChanged TACommunicationError vt 0000000b
04/09/14 15:48:15PM: Proxy Thread 012C9DB0: TACommunicationError 0
04/09/14 15:48:15PM: Proxy Thread 012C9DB0: TACommunicationError resolved!
04/09/14 15:48:15PM: ProxyThread.cpp:385 WARNING: Skipping UDCP message (vt 00000001)
04/09/14 15:48:15PM: Proxy Thread 012C9DB0: StateVariableChanged UDCPMessage vt 00000001
04/09/14 15:48:15PM: Proxy Thread 012C9DB0: StateVariableChanged TACommunicationError vt 0000000b
04/09/14 15:48:15PM: Proxy Thread 012C9DB0: TACommunicationError 0
04/09/14 15:48:15PM: Proxy Thread 012C9DB0: TACommunicationError resolved!
04/09/14 15:48:15PM: [012C9DB0] TA UDCP message received, len: 40 (0044)
04/09/14 15:48:15PM: ProxyThread.cpp:385 WARNING: Skipping UDCP message (vt 00000001)
04/09/14 15:48:15PM: Proxy Thread 012C9DB0: Got reset event
04/09/14 15:48:15PM: [012C9DB0] Skipping reset that was too close to last
04/09/14 15:48:15PM: Proxy Thread 012C9DB0: USBResetComplete
04/09/14 15:48:15PM: Proxy Thread 012C9DB0: StateVariableChanged TACommunicationError vt 0000000b
04/09/14 15:48:15PM: Proxy Thread 012C9DB0: TACommunicationError 0
04/09/14 15:48:15PM: Proxy Thread 012C9DB0: TACommunicationError resolved!
04/09/14 15:48:15PM: ProxyThread.cpp:499 ERROR: [012C9DB0] GetOverlappedResult[3] failed 995
04/09/14 15:48:16PM: Proxy Thread 012C9DB0: StateVariableChanged UDCPMessage vt 00000001
04/09/14 15:48:16PM: Proxy Thread 012C9DB0: StateVariableChanged TACommunicationError vt 0000000b
04/09/14 15:48:16PM: Proxy Thread 012C9DB0: TACommunicationError 0
04/09/14 15:48:16PM: Proxy Thread 012C9DB0: TACommunicationError resolved!
04/09/14 15:48:16PM: [012C9DB0] TA UDCP message received, len: 1 (00ff)
04/09/14 15:48:16PM: ProxyThread.cpp:385 WARNING: Skipping UDCP message (vt 00000001)
04/09/14 15:48:16PM: Proxy Thread 012C9DB0: Got reset event
04/09/14 15:48:16PM: [012C9DB0] Skipping reset that was too close to last
04/09/14 15:48:16PM: Proxy Thread 012C9DB0: USBResetComplete
04/09/14 15:48:16PM: Proxy Thread 012C9DB0: StateVariableChanged TACommunicationError vt 0000000b
04/09/14 15:48:16PM: Proxy Thread 012C9DB0: TACommunicationError 0
04/09/14 15:48:16PM: Proxy Thread 012C9DB0: TACommunicationError resolved!
04/09/14 15:48:16PM: Proxy Thread 012C9DB0: StateVariableChanged UDCPMessage vt 00002011
04/09/14 15:48:16PM: Proxy Thread 012C9DB0: OCTAMessage::UDCPMessage received, len: 60 (0101)
04/09/14 15:48:16PM: [012C9DB0] TA UDCP message received, len: 1 (44ff)
04/09/14 15:48:17PM: [012C9DB0] TA UDCP message received, len: 31 (0102)
04/09/14 15:48:17PM: ProxyThread.cpp:499 ERROR: [012C9DB0] GetOverlappedResult[5] failed 31
04/09/14 15:48:17PM: ProxyThread.cpp:499 ERROR: [012C9DB0] GetOverlappedResult[6] failed 995
04/09/14 15:48:17PM: ProxyThread.cpp:499 ERROR: [012C9DB0] GetOverlappedResult[7] failed 995
04/09/14 15:48:17PM: ProxyThread.cpp:499 ERROR: [012C9DB0] GetOverlappedResult[8] failed 995
04/09/14 15:48:17PM: ProxyThread.cpp:499 ERROR: [012C9DB0] GetOverlappedResult[9] failed 995
04/09/14 15:48:17PM: ProxyThread.cpp:499 ERROR: [012C9DB0] GetOverlappedResult[10] failed 995
04/09/14 15:48:17PM: Proxy Thread 012C9DB0: StateVariableChanged UDCPMessage vt 00002011
04/09/14 15:48:17PM: [012C9DB0] TA UDCP message received, len: 12 (0105)
04/09/14 15:48:17PM: Proxy Thread 012C9DB0: OCTAMessage::UDCPMessage received, len: 7 (0301)
04/09/14 15:48:17PM: ProxyThread.cpp:499 ERROR: [012C9DB0] GetOverlappedResult[11] failed 995
04/09/14 15:48:17PM: ProxyThread.cpp:499 ERROR: [012C9DB0] GetOverlappedResult[12] failed 995
04/09/14 15:48:18PM: [012C9DB0] TA UDCP message received, len: 17 (0302)
04/09/14 15:48:26PM: Proxy Thread 012C9DB0: StateVariableChanged UDCPMessage vt 00002011
04/09/14 15:48:26PM: Proxy Thread 012C9DB0: OCTAMessage::UDCPMessage received, len: 4372 (0106)
04/09/14 15:48:27PM: Proxy Thread 012C9DB0: StateVariableChanged UDCPMessage vt 00000001
04/09/14 15:48:27PM: [012C9DB0] TA UDCP message received, len: 133 (010a)
04/09/14 15:48:27PM: ProxyThread.cpp:385 WARNING: Skipping UDCP message (vt 00000001)
04/09/14 15:48:27PM: Proxy Thread 012C9DB0: StateVariableChanged TACommunicationError vt 0000000b
04/09/14 15:48:27PM: Proxy Thread 012C9DB0: TACommunicationError 0
04/09/14 15:48:27PM: Proxy Thread 012C9DB0: TACommunicationError resolved!
04/09/14 15:48:27PM: Proxy Thread 012C9DB0: Got reset event
04/09/14 15:48:27PM: Proxy Thread 012C9DB0: TA reset.
04/09/14 15:48:27PM: Proxy Thread 012C9DB0: USBResetComplete
04/09/14 15:48:27PM: Proxy Thread 012C9DB0: StateVariableChanged TACommunicationError vt 0000000b
04/09/14 15:48:27PM: Proxy Thread 012C9DB0: TACommunicationError 0
04/09/14 15:48:27PM: Proxy Thread 012C9DB0: TACommunicationError resolved!
04/09/14 15:48:32PM: Proxy Thread 012C9DB0: StateVariableChanged UDCPMessage vt 00002011
04/09/14 15:48:32PM: Proxy Thread 012C9DB0: OCTAMessage::UDCPMessage received, len: 60 (0101)
04/09/14 15:48:32PM: Proxy Thread 012C9DB0: StateVariableChanged UDCPMessage vt 00000001
04/09/14 15:48:32PM: Proxy Thread 012C9DB0: StateVariableChanged TACommunicationError vt 0000000b
04/09/14 15:48:32PM: Proxy Thread 012C9DB0: TACommunicationError 0
04/09/14 15:48:32PM: Proxy Thread 012C9DB0: TACommunicationError resolved!
04/09/14 15:48:32PM: Proxy Thread 012C9DB0: StateVariableChanged UDCPMessage vt 00002011
04/09/14 15:48:32PM: [012C9DB0] TA UDCP message received, len: 31 (0102)
04/09/14 15:48:32PM: ProxyThread.cpp:385 WARNING: Skipping UDCP message (vt 00000001)
04/09/14 15:48:32PM: Proxy Thread 012C9DB0: OCTAMessage::UDCPMessage received, len: 7 (0301)
04/09/14 15:48:32PM: Proxy Thread 012C9DB0: Got reset event
04/09/14 15:48:32PM: Proxy Thread 012C9DB0: TA reset.
04/09/14 15:48:32PM: Proxy Thread 012C9DB0: USBResetComplete
04/09/14 15:48:33PM: Proxy Thread 012C9DB0: StateVariableChanged TACommunicationError vt 0000000b
04/09/14 15:48:33PM: Proxy Thread 012C9DB0: TACommunicationError 0
04/09/14 15:48:33PM: Proxy Thread 012C9DB0: TACommunicationError resolved!
04/09/14 15:48:33PM: Proxy Thread 012C9DB0: StateVariableChanged UDCPMessage vt 00002011
04/09/14 15:48:33PM: [012C9DB0] TA UDCP message received, len: 17 (0302)
04/09/14 15:48:33PM: Proxy Thread 012C9DB0: OCTAMessage::UDCPMessage received, len: 60 (0101)
04/09/14 15:48:34PM: [012C9DB0] TA UDCP message received, len: 31 (0102)
04/09/14 15:48:34PM: Proxy Thread 012C9DB0: StateVariableChanged UDCPMessage vt 00002011
04/09/14 15:48:34PM: [012C9DB0] TA UDCP message received, len: 12 (0105)
04/09/14 15:48:34PM: Proxy Thread 012C9DB0: OCTAMessage::UDCPMessage received, len: 7 (0301)
04/09/14 15:48:35PM: [012C9DB0] TA UDCP message received, len: 17 (0302)
04/09/14 15:48:48PM: Proxy Thread 012C9DB0: StateVariableChanged UDCPMessage vt 00002011
04/09/14 15:48:48PM: Proxy Thread 012C9DB0: OCTAMessage::UDCPMessage received, len: 4372 (0106)
04/09/14 15:48:48PM: Proxy Thread 012C9DB0: StateVariableChanged UDCPMessage vt 00002011
04/09/14 15:48:48PM: Proxy Thread 012C9DB0: OCTAMessage::UDCPMessage received, len: 50 (0306)
04/09/14 15:48:49PM: [012C9DB0] TA UDCP message received, len: 133 (010a)
04/09/14 15:48:58PM: Proxy Thread 012C9DB0: StateVariableChanged UDCPMessage vt 00002011
04/09/14 15:48:58PM: Proxy Thread 012C9DB0: OCTAMessage::UDCPMessage received, len: 7 (0107)
04/09/14 15:48:58PM: [012C9DB0] TA UDCP message received, len: 17 (0305)
04/09/14 15:48:58PM: Proxy Thread 012C9DB0: StateVariableChanged UDCPMessage vt 00000001
04/09/14 15:48:58PM: ProxyThread.cpp:385 WARNING: Skipping UDCP message (vt 00000001)
04/09/14 15:48:58PM: Proxy Thread 012C9DB0: StateVariableChanged TACommunicationError vt 0000000b
04/09/14 15:48:58PM: Proxy Thread 012C9DB0: TACommunicationError 0
04/09/14 15:48:58PM: Proxy Thread 012C9DB0: TACommunicationError resolved!
04/09/14 15:48:58PM: Proxy Thread 012C9DB0: Got reset event
04/09/14 15:48:58PM: Proxy Thread 012C9DB0: TA reset.
04/09/14 15:48:58PM: Proxy Thread 012C9DB0: USBResetComplete
04/09/14 15:48:59PM: Proxy Thread 012C9DB0: StateVariableChanged TACommunicationError vt 0000000b
04/09/14 15:48:59PM: Proxy Thread 012C9DB0: TACommunicationError 0
04/09/14 15:48:59PM: Proxy Thread 012C9DB0: TACommunicationError resolved!
04/09/14 15:48:59PM: Proxy Thread 012C9DB0: StateVariableChanged UDCPMessage vt 00000001
04/09/14 15:48:59PM: ProxyThread.cpp:385 WARNING: Skipping UDCP message (vt 00000001)
04/09/14 15:48:59PM: Proxy Thread 012C9DB0: StateVariableChanged TACommunicationError vt 0000000b
04/09/14 15:48:59PM: Proxy Thread 012C9DB0: TACommunicationError 0
04/09/14 15:48:59PM: Proxy Thread 012C9DB0: TACommunicationError resolved!
04/09/14 15:48:59PM: Proxy Thread 012C9DB0: Got reset event
04/09/14 15:48:59PM: [012C9DB0] Skipping reset that was too close to last
04/09/14 15:48:59PM: Proxy Thread 012C9DB0: USBResetComplete
04/09/14 15:48:59PM: Proxy Thread 012C9DB0: StateVariableChanged TACommunicationError vt 0000000b
04/09/14 15:48:59PM: Proxy Thread 012C9DB0: TACommunicationError 0
04/09/14 15:48:59PM: Proxy Thread 012C9DB0: TACommunicationError resolved!
04/09/14 15:48:59PM: Proxy Thread 012C9DB0: StateVariableChanged UDCPMessage vt 00000001
04/09/14 15:48:59PM: Proxy Thread 012C9DB0: StateVariableChanged TACommunicationError vt 0000000b
04/09/14 15:48:59PM: Proxy Thread 012C9DB0: TACommunicationError 0
04/09/14 15:48:59PM: Proxy Thread 012C9DB0: TACommunicationError resolved!
04/09/14 15:49:02PM: [012C9DB0] TA UDCP message received, len: 13230 (0108)
04/09/14 15:49:02PM: ProxyThread.cpp:385 WARNING: Skipping UDCP message (vt 00000001)
04/09/14 15:49:02PM: Proxy Thread 012C9DB0: Got reset event
04/09/14 15:49:02PM: Proxy Thread 012C9DB0: TA reset.
04/09/14 15:49:02PM: Proxy Thread 012C9DB0: USBResetComplete
04/09/14 15:49:02PM: Proxy Thread 012C9DB0: StateVariableChanged TACommunicationError vt 0000000b
04/09/14 15:49:02PM: Proxy Thread 012C9DB0: TACommunicationError 0
04/09/14 15:49:02PM: Proxy Thread 012C9DB0: TACommunicationError resolved!
04/09/14 15:49:02PM: Proxy Thread 012C9DB0: StateVariableChanged UDCPMessage vt 00002011
04/09/14 15:49:02PM: Proxy Thread 012C9DB0: OCTAMessage::UDCPMessage received, len: 60 (0101)
04/09/14 15:49:02PM: [012C9DB0] TA UDCP message received, len: 31 (0102)
04/09/14 15:49:02PM: Proxy Thread 012C9DB0: StateVariableChanged UDCPMessage vt 00002011
04/09/14 15:49:02PM: Proxy Thread 012C9DB0: OCTAMessage::UDCPMessage received, len: 7 (0301)
04/09/14 15:49:03PM: [012C9DB0] TA UDCP message received, len: 12 (0105)
04/09/14 15:49:03PM: [012C9DB0] TA UDCP message received, len: 17 (0302)
04/09/14 15:49:07PM: Proxy Thread 012C9DB0: StateVariableChanged UDCPMessage vt 00002011
04/09/14 15:49:07PM: Proxy Thread 012C9DB0: OCTAMessage::UDCPMessage received, len: 4372 (0106)
04/09/14 15:49:07PM: Proxy Thread 012C9DB0: StateVariableChanged UDCPMessage vt 00000001
04/09/14 15:49:07PM: ProxyThread.cpp:385 WARNING: Skipping UDCP message (vt 00000001)
04/09/14 15:49:07PM: Proxy Thread 012C9DB0: StateVariableChanged TACommunicationError vt 0000000b
04/09/14 15:49:07PM: Proxy Thread 012C9DB0: TACommunicationError 0
04/09/14 15:49:07PM: Proxy Thread 012C9DB0: TACommunicationError resolved!
04/09/14 15:49:07PM: [012C9DB0] TA UDCP message received, len: 133 (010a)
04/09/14 15:49:07PM: Proxy Thread 012C9DB0: Got reset event
04/09/14 15:49:07PM: Proxy Thread 012C9DB0: TA reset.
04/09/14 15:49:07PM: Proxy Thread 012C9DB0: USBResetComplete
04/09/14 15:49:07PM: Proxy Thread 012C9DB0: StateVariableChanged TACommunicationError vt 0000000b
04/09/14 15:49:07PM: Proxy Thread 012C9DB0: TACommunicationError 0
04/09/14 15:49:07PM: Proxy Thread 012C9DB0: TACommunicationError resolved!
04/09/14 15:49:12PM: Proxy Thread 012C9DB0: StateVariableChanged UDCPMessage vt 00002011
04/09/14 15:49:12PM: Proxy Thread 012C9DB0: OCTAMessage::UDCPMessage received, len: 60 (0101)
04/09/14 15:49:13PM: Proxy Thread 012C9DB0: StateVariableChanged UDCPMessage vt 00000001
04/09/14 15:49:13PM: [012C9DB0] TA UDCP message received, len: 31 (0102)
04/09/14 15:49:13PM: ProxyThread.cpp:385 WARNING: Skipping UDCP message (vt 00000001)
04/09/14 15:49:13PM: Proxy Thread 012C9DB0: StateVariableChanged TACommunicationError vt 0000000b
04/09/14 15:49:13PM: Proxy Thread 012C9DB0: TACommunicationError 0
04/09/14 15:49:13PM: Proxy Thread 012C9DB0: TACommunicationError resolved!
04/09/14 15:49:13PM: Proxy Thread 012C9DB0: Got reset event
04/09/14 15:49:13PM: Proxy Thread 012C9DB0: TA reset.
04/09/14 15:49:13PM: Proxy Thread 012C9DB0: USBResetComplete
04/09/14 15:49:13PM: Proxy Thread 012C9DB0: StateVariableChanged UDCPMessage vt 00002011
04/09/14 15:49:13PM: Proxy Thread 012C9DB0: StateVariableChanged TACommunicationError vt 0000000b
04/09/14 15:49:13PM: Proxy Thread 012C9DB0: TACommunicationError 0
04/09/14 15:49:13PM: Proxy Thread 012C9DB0: TACommunicationError resolved!
04/09/14 15:49:13PM: Proxy Thread 012C9DB0: OCTAMessage::UDCPMessage received, len: 7 (0301)
04/09/14 15:49:14PM: [012C9DB0] TA UDCP message received, len: 1 (11ff)
04/09/14 15:49:14PM: Proxy Thread 012C9DB0: StateVariableChanged UDCPMessage vt 00000001
04/09/14 15:49:14PM: Proxy Thread 012C9DB0: StateVariableChanged TACommunicationError vt 0000000b
04/09/14 15:49:14PM: Proxy Thread 012C9DB0: TACommunicationError 0
04/09/14 15:49:14PM: Proxy Thread 012C9DB0: TACommunicationError resolved!
04/09/14 15:49:14PM: [012C9DB0] TA UDCP message received, len: 17 (0302)
04/09/14 15:49:14PM: ProxyThread.cpp:385 WARNING: Skipping UDCP message (vt 00000001)
04/09/14 15:49:14PM: Proxy Thread 012C9DB0: Got reset event
04/09/14 15:49:14PM: [012C9DB0] Skipping reset that was too close to last
04/09/14 15:49:14PM: Proxy Thread 012C9DB0: USBResetComplete
04/09/14 15:49:15PM: Proxy Thread 012C9DB0: StateVariableChanged TACommunicationError vt 0000000b
04/09/14 15:49:15PM: Proxy Thread 012C9DB0: TACommunicationError 0
04/09/14 15:49:15PM: Proxy Thread 012C9DB0: TACommunicationError resolved!
04/09/14 15:49:15PM: Proxy Thread 012C9DB0: StateVariableChanged UDCPMessage vt 00000001
04/09/14 15:49:15PM: ProxyThread.cpp:385 WARNING: Skipping UDCP message (vt 00000001)
04/09/14 15:49:15PM: Proxy Thread 012C9DB0: StateVariableChanged TACommunicationError vt 0000000b
04/09/14 15:49:15PM: Proxy Thread 012C9DB0: TACommunicationError 0
04/09/14 15:49:15PM: Proxy Thread 012C9DB0: TACommunicationError resolved!
04/09/14 15:49:15PM: Proxy Thread 012C9DB0: Got reset event
04/09/14 15:49:15PM: [012C9DB0] Skipping reset that was too close to last
04/09/14 15:49:15PM: Proxy Thread 012C9DB0: USBResetComplete
04/09/14 15:49:15PM: Proxy Thread 012C9DB0: StateVariableChanged TACommunicationError vt 0000000b
04/09/14 15:49:15PM: Proxy Thread 012C9DB0: TACommunicationError 0
04/09/14 15:49:15PM: Proxy Thread 012C9DB0: TACommunicationError resolved!
04/09/14 15:49:15PM: Proxy Thread 012C9DB0: StateVariableChanged UDCPMessage vt 00002011
04/09/14 15:49:15PM: Proxy Thread 012C9DB0: OCTAMessage::UDCPMessage received, len: 60 (0101)
04/09/14 15:49:16PM: [012C9DB0] TA UDCP message received, len: 31 (0102)
04/09/14 15:49:16PM: Proxy Thread 012C9DB0: StateVariableChanged UDCPMessage vt 00002011
04/09/14 15:49:16PM: [012C9DB0] TA UDCP message received, len: 12 (0105)
04/09/14 15:49:16PM: Proxy Thread 012C9DB0: OCTAMessage::UDCPMessage received, len: 7 (0301)
04/09/14 15:49:16PM: [012C9DB0] TA UDCP message received, len: 17 (0302)
04/09/14 15:49:21PM: Proxy Thread 012C9DB0: StateVariableChanged UDCPMessage vt 00002011
04/09/14 15:49:21PM: Proxy Thread 012C9DB0: OCTAMessage::UDCPMessage received, len: 4372 (0106)
04/09/14 15:49:22PM: Proxy Thread 012C9DB0: StateVariableChanged UDCPMessage vt 00002011
04/09/14 15:49:22PM: Proxy Thread 012C9DB0: OCTAMessage::UDCPMessage received, len: 32 (0401)
04/09/14 15:49:22PM: Proxy Thread 012C9DB0: StateVariableChanged UDCPMessage vt 00002011
04/09/14 15:49:22PM: Proxy Thread 012C9DB0: OCTAMessage::UDCPMessage received, len: 50 (0306)
04/09/14 15:49:22PM: [012C9DB0] TA UDCP message received, len: 133 (010a)
04/09/14 15:49:22PM: Proxy Thread 012C9DB0: StateVariableChanged UDCPMessage vt 00000001
04/09/14 15:49:22PM: ProxyThread.cpp:385 WARNING: Skipping UDCP message (vt 00000001)
04/09/14 15:49:22PM: Proxy Thread 012C9DB0: StateVariableChanged TACommunicationError vt 0000000b
04/09/14 15:49:22PM: Proxy Thread 012C9DB0: TACommunicationError 0
04/09/14 15:49:22PM: Proxy Thread 012C9DB0: TACommunicationError resolved!
04/09/14 15:49:22PM: Proxy Thread 012C9DB0: Got reset event
04/09/14 15:49:22PM: Proxy Thread 012C9DB0: TA reset.
04/09/14 15:49:22PM: Proxy Thread 012C9DB0: USBResetComplete
04/09/14 15:49:22PM: Proxy Thread 012C9DB0: StateVariableChanged TACommunicationError vt 0000000b
04/09/14 15:49:22PM: Proxy Thread 012C9DB0: TACommunicationError 0
04/09/14 15:49:22PM: Proxy Thread 012C9DB0: TACommunicationError resolved!
04/09/14 15:49:28PM: Proxy Thread 012C9DB0: StateVariableChanged UDCPMessage vt 00002011
04/09/14 15:49:28PM: Proxy Thread 012C9DB0: OCTAMessage::UDCPMessage received, len: 60 (0101)
04/09/14 15:49:28PM: Proxy Thread 012C9DB0: StateVariableChanged UDCPMessage vt 00000001
04/09/14 15:49:28PM: Proxy Thread 012C9DB0: StateVariableChanged TACommunicationError vt 0000000b
04/09/14 15:49:28PM: Proxy Thread 012C9DB0: TACommunicationError 0
04/09/14 15:49:28PM: Proxy Thread 012C9DB0: TACommunicationError resolved!
04/09/14 15:49:28PM: [012C9DB0] TA UDCP message received, len: 31 (0102)
04/09/14 15:49:28PM: ProxyThread.cpp:385 WARNING: Skipping UDCP message (vt 00000001)
04/09/14 15:49:28PM: Proxy Thread 012C9DB0: Got reset event
04/09/14 15:49:29PM: Proxy Thread 012C9DB0: TA reset.
04/09/14 15:49:29PM: Proxy Thread 012C9DB0: USBResetComplete
04/09/14 15:49:29PM: Proxy Thread 012C9DB0: StateVariableChanged UDCPMessage vt 00002011
04/09/14 15:49:29PM: Proxy Thread 012C9DB0: StateVariableChanged TACommunicationError vt 0000000b
04/09/14 15:49:29PM: Proxy Thread 012C9DB0: TACommunicationError 0
04/09/14 15:49:29PM: Proxy Thread 012C9DB0: TACommunicationError resolved!
04/09/14 15:49:29PM: Proxy Thread 012C9DB0: OCTAMessage::UDCPMessage received, len: 7 (0301)
04/09/14 15:49:29PM: Proxy Thread 012C9DB0: StateVariableChanged UDCPMessage vt 00000001
04/09/14 15:49:29PM: Proxy Thread 012C9DB0: StateVariableChanged TACommunicationError vt 0000000b
04/09/14 15:49:29PM: Proxy Thread 012C9DB0: TACommunicationError 0
04/09/14 15:49:29PM: Proxy Thread 012C9DB0: TACommunicationError resolved!
04/09/14 15:49:29PM: [012C9DB0] TA UDCP message received, len: 17 (0302)
04/09/14 15:49:29PM: ProxyThread.cpp:385 WARNING: Skipping UDCP message (vt 00000001)
04/09/14 15:49:29PM: Proxy Thread 012C9DB0: Got reset event
04/09/14 15:49:29PM: [012C9DB0] Skipping reset that was too close to last
04/09/14 15:49:29PM: Proxy Thread 012C9DB0: USBResetComplete
04/09/14 15:49:32PM: Proxy Thread 012C9DB0: StateVariableChanged TACommunicationError vt 0000000b
04/09/14 15:49:32PM: Proxy Thread 012C9DB0: TACommunicationError 0
04/09/14 15:49:32PM: Proxy Thread 012C9DB0: TACommunicationError resolved!
04/09/14 15:49:32PM: Proxy Thread 012C9DB0: Got reset event
04/09/14 15:49:33PM: Proxy Thread 012C9DB0: TA reset.
04/09/14 15:49:33PM: Proxy Thread 012C9DB0: USBResetComplete
04/09/14 15:49:33PM: Proxy Thread 012C9DB0: StateVariableChanged UDCPMessage vt 00000001
04/09/14 15:49:33PM: Proxy Thread 012C9DB0: StateVariableChanged TACommunicationError vt 0000000b
04/09/14 15:49:33PM: Proxy Thread 012C9DB0: TACommunicationError 0
04/09/14 15:49:33PM: Proxy Thread 012C9DB0: TACommunicationError resolved!
04/09/14 15:49:33PM: Proxy Thread 012C9DB0: StateVariableChanged TACommunicationError vt 0000000b
04/09/14 15:49:33PM: Proxy Thread 012C9DB0: TACommunicationError 0
04/09/14 15:49:33PM: Proxy Thread 012C9DB0: TACommunicationError resolved!
04/09/14 15:49:33PM: ProxyThread.cpp:385 WARNING: Skipping UDCP message (vt 00000001)
04/09/14 15:49:33PM: Proxy Thread 012C9DB0: StateVariableChanged UDCPMessage vt 00002011
04/09/14 15:49:33PM: Proxy Thread 012C9DB0: OCTAMessage::UDCPMessage received, len: 60 (0101)
04/09/14 15:49:33PM: Proxy Thread 012C9DB0: StateVariableChanged UDCPMessage vt 00002011
04/09/14 15:49:33PM: [012C9DB0] TA UDCP message received, len: 31 (0102)
04/09/14 15:49:33PM: Proxy Thread 012C9DB0: OCTAMessage::UDCPMessage received, len: 7 (0301)
04/09/14 15:49:34PM: [012C9DB0] TA UDCP message received, len: 12 (0105)
04/09/14 15:49:34PM: [012C9DB0] TA UDCP message received, len: 17 (0302)

seanreynoldscs

Posts: 5
Joined: Thu Sep 04, 2014 6:17 am
Location:

HTPC Specs: Show details

#9

Post by seanreynoldscs » Sat Sep 06, 2014 9:57 pm

Okay, Fixed the problem!

I got an HDHomerun Prime and everything works now.
I only have 3 tuners, but it was about 100$ less, so I feel like it will be fine.

I'm not sure if the Ceton Infinitv card I had was Frying my Cable Cards or what, but when I moved it over to the HDHomerun, the cable card stopped working again. I moved it back to the Ceton, and it was still not working again.
I swapped it out, and put it straight into the HDHomerun Prime, and everything now works fine.

For charter I'm still working out whether or not I need the Tuner Adapter. I know that I get ESPN without it, but it might be necessary in order to watch HBO. Either way, if anyone has similar problems they can disconnect it. Most channels work without the Tuner Adapter.

Now I just need to return this defunct Ceton Infinitv 6 pci to NewEgg and get my money back. #CETONFAIL

JohnW248

Posts: 786
Joined: Fri Jul 20, 2012 7:23 pm
Location:

HTPC Specs: Show details

#10

Post by JohnW248 » Sun Sep 07, 2014 1:11 am

seanreynoldscs wrote:
I'm not sure if the Ceton Infinitv card I had was Frying my Cable Cards or what, but when I moved it over to the HDHomerun, the cable card stopped working again. I moved it back to the Ceton, and it was still not working again.
I swapped it out, and put it straight into the HDHomerun Prime, and everything now works fine.

For charter I'm still working out whether or not I need the Tuner Adapter. I know that I get ESPN without it, but it might be necessary in order to watch HBO. Either way, if anyone has similar problems they can disconnect it. Most channels work without the Tuner Adapter.
Your cableCARD swap is just what should be expected. When you pair a card with a tuner it creates a unique number that the headend authorizes make up of the cableCARD serial number and the host serial number. It only woks in that device and if moved will stop working. This is all part of the security operations.

If you have a TA you should plug it into your new tuner (it has a USB port for that purpose) since the cable company can and will move channels between broadcast and SDV when ever it wants. So if you want continued service without worry, use the TA if supplied.

mdavej

Posts: 1477
Joined: Mon Aug 20, 2012 6:52 pm
Location:

HTPC Specs: Show details

#11

Post by mdavej » Sun Sep 07, 2014 2:42 pm

Yep. Can't move cards around without calling to re-pair. Get a second card for your Ceton or call to pair. Otherwise, it won't work.

User avatar
Crash2009

Posts: 4357
Joined: Thu May 17, 2012 12:38 am
Location: Ann Arbor, Michigan

HTPC Specs: Show details

#12

Post by Crash2009 » Sun Sep 07, 2014 6:14 pm

Interesting read.
Attachments
NeverSurrender.jpg

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