Global guide related discussion. All Windows versions.
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Jimmersd
- Posts: 130
- Joined: Sun Jun 30, 2013 10:15 pm
- Location:
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HTPC Specs:
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CPU: Intel I3-3220T
Mobo: Gigabyte GA-H61N-USB3
RAM: 16GB Crucial CT2CP102464BA1339
HDD: Samsung MZ-7TD250BW 840 SSD
GPU: None
Tuner: (2) Silicon Dust HDHR-Prime
Case: Thermaltake VL52021N2U
Remote: Rosewill
Display: 50" Panasonic Plasma
TV Provider: Brighthouse
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#1
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by Jimmersd » Fri Aug 22, 2014 1:09 pm
Here's one I haven't seen before. Yesterday I noticed that all of the channels in my guide are off by one. For instance lets say that Fox is channel 1214 and CNN is channel 1215 if I click on channel 1215 in the guide , or keyin 1215 directly, Fox comes on but the info that is associated still shows CNN.
I have tried in this order: Reboot, reboot tuners and adapters, reset adapters from the brighthouse online ap, empty the ehome directory and start over with new guide info, remove MyChannelLogos to see if maybe this was the source. Nothing seems to work.
I quit last night and came back to it this morning to find that CNN was back on 1215 and Fox was on 1214 and it stayed that way until I hit the OK(flashback) button on my remote and it reverted to this previous problem.
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Jimmersd
- Posts: 130
- Joined: Sun Jun 30, 2013 10:15 pm
- Location:
-
HTPC Specs:
-
CPU: Intel I3-3220T
Mobo: Gigabyte GA-H61N-USB3
RAM: 16GB Crucial CT2CP102464BA1339
HDD: Samsung MZ-7TD250BW 840 SSD
GPU: None
Tuner: (2) Silicon Dust HDHR-Prime
Case: Thermaltake VL52021N2U
Remote: Rosewill
Display: 50" Panasonic Plasma
TV Provider: Brighthouse
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#2
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by Jimmersd » Fri Aug 22, 2014 1:21 pm
I have found that this is a problem with Brighthouse and their transition to a troublefree completely digital system.
yea brighhouse...
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bbragg
- Posts: 11
- Joined: Fri Aug 22, 2014 3:42 pm
- Location:
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HTPC Specs:
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#3
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by bbragg » Tue Aug 26, 2014 6:52 pm
Welcome to BrightHouse ... "friend". They're not nearly as friendly as their commercials would have you believe.
My channels also went off by 1 for about 6 or 7 days in the Central Florida area. I'm back to normal now. I'm not sure if they posted bad guide data or if something went wrong in their SDV system. But I missed all of my recordings for the week.
Hopefully you're back to normal now as well.
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Jimmersd
- Posts: 130
- Joined: Sun Jun 30, 2013 10:15 pm
- Location:
-
HTPC Specs:
-
CPU: Intel I3-3220T
Mobo: Gigabyte GA-H61N-USB3
RAM: 16GB Crucial CT2CP102464BA1339
HDD: Samsung MZ-7TD250BW 840 SSD
GPU: None
Tuner: (2) Silicon Dust HDHR-Prime
Case: Thermaltake VL52021N2U
Remote: Rosewill
Display: 50" Panasonic Plasma
TV Provider: Brighthouse
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#4
Post
by Jimmersd » Tue Aug 26, 2014 9:59 pm
bbragg wrote:Welcome to BrightHouse ... "friend". They're not nearly as friendly as their commercials would have you believe.
My channels also went off by 1 for about 6 or 7 days in the Central Florida area. I'm back to normal now. I'm not sure if they posted bad guide data or if something went wrong in their SDV system. But I missed all of my recordings for the week.
Hopefully you're back to normal now as well.
Yeah. I suspect some codemonkey loaded an array and started counting from 1 instead of 0.
Took 'em until Monday morning 10:30 to get it worked out. My guess is they really started working on it at 9am Monday morning or maybe after the complaints reached 1k.
