InfiniTV 6 ETH Died/Recovered

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acraigl

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InfiniTV 6 ETH Died/Recovered

#1

Post by acraigl » Sun Jun 09, 2013 8:07 pm

When I turned on my TV this morning, I was greeted with an alert that said a recording could not be started because there are no tuners to satisfy the request (or something like that). Sure enough, when I tried to tune something it said no tuners or tuner conflict.

I inspected the ETH and found it to be very hot to the touch (moreso than normal). The ceton diagnostics could not find the device either. So I restarted the machine but it could not be found again. I unplugged the tuner to reset it, and rebooted the computer for good measure. This time the diagnostic utility found the device, but said it could not tune and needed a refresh from the cable company. While on the phone, the tab refreshed and reported a successful tune. At this point everything seems normal.

No idea why it died/stopped responding. I'm going to try to actively cool it and see if that helps. I'm pretty concerned -- does anyone have any ideas?

JohnW248

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#2

Post by JohnW248 » Sun Jun 09, 2013 8:39 pm

A laptop cooler fan can be used to add additional air flow to this and the USB device.

acraigl

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#3

Post by acraigl » Mon Jun 10, 2013 1:30 am

So is overheating a known issue? Seems a shame you have to purchase yet another thing to be always on just to keep this running.
That said I had an old ThermalTake speed controlled fan that is fitting the bill nicely, keeping the ETH much cooler. Keeping my eyes on it...

erkotz

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#4

Post by erkotz » Mon Jun 10, 2013 6:09 am

acraigl wrote:So is overheating a known issue? Seems a shame you have to purchase yet another thing to be always on just to keep this running.
That said I had an old ThermalTake speed controlled fan that is fitting the bill nicely, keeping the ETH much cooler. Keeping my eyes on it...
Overheating is not a known issue with the InfiniTV 6 ETH. It should not be necessary to add additional cooling.
Quality Assurance Manager, Ceton Corporation

acraigl

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#5

Post by acraigl » Mon Jun 10, 2013 1:56 pm

erkotz wrote:
acraigl wrote:So is overheating a known issue? Seems a shame you have to purchase yet another thing to be always on just to keep this running.
That said I had an old ThermalTake speed controlled fan that is fitting the bill nicely, keeping the ETH much cooler. Keeping my eyes on it...
Overheating is not a known issue with the InfiniTV 6 ETH. It should not be necessary to add additional cooling.
That's what I thought, but the suggestion above led me to believe otherwise.
@erkotz: have you seen the behavior I described?

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#6

Post by JohnW248 » Mon Jun 10, 2013 2:56 pm

erkotz wrote:
acraigl wrote:So is overheating a known issue? Seems a shame you have to purchase yet another thing to be always on just to keep this running.
That said I had an old ThermalTake speed controlled fan that is fitting the bill nicely, keeping the ETH much cooler. Keeping my eyes on it...
Overheating is not a known issue with the InfiniTV 6 ETH. It should not be necessary to add additional cooling.
Perhaps not, but covered as an issue and in depth in Andy's review

http://www.missingremote.com/review/cet ... 6-ethernet

acraigl

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#7

Post by acraigl » Mon Jun 10, 2013 3:21 pm

JohnW248 wrote:
erkotz wrote:
Overheating is not a known issue with the InfiniTV 6 ETH. It should not be necessary to add additional cooling.
Perhaps not, but covered as an issue and in depth in Andy's review

http://www.missingremote.com/review/cet ... 6-ethernet
Thanks for the link... I hadn't seen that and its a very interesting analysis, particularly with the active cooling.

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