InfiniTV thinks I have an S-card inserted?

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woodchuck

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InfiniTV thinks I have an S-card inserted?

#1

Post by woodchuck » Tue Mar 05, 2013 1:58 am

Just getting my InfiniTV setup again. Inserted the CableCARD from Comcast, and the Ceton Diagnostic Tool reports that I have an Scard inserted and that I need an Mcard. When I pull the card out, there is a big giant label on it that says "M-Card". What gives??? I hope I'm just doing something wrong, as I really don't want to wait in another 60 minute line at Comcast again.

Now I think the card might have been inserted upside down. Would that have burned it out? The manual "InfiniTV 4 Detailed Installation Procedure v1.2.pdf" and the KB article http://cetoncorp.com/support/index.php? ... y-detected seem to contradict themselves as to which side is up. The document shows a motorola Mcard being inserted with the label facing the coax, where the KB article says the bumps on the card should face away from the coax - the opposite of what the doc says!

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Crash2009

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#2

Post by Crash2009 » Tue Mar 05, 2013 2:57 am

woodchuck wrote:Just getting my InfiniTV setup again. Inserted the CableCARD from Comcast, and the Ceton Diagnostic Tool reports that I have an Scard inserted and that I need an Mcard. When I pull the card out, there is a big giant label on it that says "M-Card". What gives??? I hope I'm just doing something wrong, as I really don't want to wait in another 60 minute line at Comcast again.

Now I think the card might have been inserted upside down. Would that have burned it out? The manual "InfiniTV 4 Detailed Installation Procedure v1.2.pdf" and the KB article http://cetoncorp.com/support/index.php? ... y-detected seem to contradict themselves as to which side is up. The document shows a motorola Mcard being inserted with the label facing the coax, where the KB article says the bumps on the card should face away from the coax - the opposite of what the doc says!
Here are the phone number to the CABLEcard Hotline,,,Usually less wait time. http://cetoncorp.com/infinitv_support/c ... ctivation/ The red label should be facing "away" from the coax (assuming you have an InfiniTV4 pciE)

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woodchuck

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#3

Post by woodchuck » Wed Mar 06, 2013 1:41 am

Well, it was a bad cable card. Why are these things so failure prone?

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Crash2009

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#4

Post by Crash2009 » Wed Mar 06, 2013 1:49 am

woodchuck wrote:Well, it was a bad cable card. Why are these things so failure prone?
Don't know. However mine weathered 19 BSOD's and 4 or 5 power failures in the 6 months before I killed it. Get a spare, they are paying me $2.50/month for the spare I have sitting on the bench. Wonder how long it will take them to figure that out.

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woodchuck

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#5

Post by woodchuck » Wed Mar 06, 2013 11:55 pm

BTW, Thanks for the help crash.

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