Second Echo Won't Connect

[cnb3]

I have one Echo up and running great with my Media Center. Bought a second one and it can't connect. I put in the code, it runs through the check boxes on the left configuring it, and then stalls out on the last one where it tries to connect.

After 3 minutes, it times out and suggests there's a problem with my firewall (McAfee). I re-checked the firewall and it seems okay--which is supported by the fact that the other Echo's working. Tried turning off the firewall briefly, too, but no joy.

Netgear router, dhcp is working, it's getting an IP address, and it's pingable.

Help! Any ideas?

Thanks,


Chuck

[erkotz]

Is your PC joined to a domain? I'd also recommend looking through the event logs

[cnb3]

Thanks for the response!

it's just part of my internal network, so no domain. I did check the event logs and they only show the normal setup and connection failure, but I did'n't see anything unusual. I was looking under Media Center, though. On Win 7 it seems to be organized by subject. Any thoughts on where else I should look?

[nick]

Thanks for the response!

it's just part of my internal network, so no domain. I did check the event logs and they only show the normal setup and connection failure, but I did'n't see anything unusual. I was looking under Media Center, though. On Win 7 it seems to be organized by subject. Any thoughts on where else I should look?

Is the router by any chance a WNDR3700?

http://www.cetoncorp.com/forums/showthr ... uot-screen

[cnb3]

No, it's a Netgear 6300.

[Crash2009]

I have one Echo up and running great with my Media Center. Bought a second one and it can't connect. I put in the code, it runs through the check boxes on the left configuring it, and then stalls out on the last one where it tries to connect.

After 3 minutes, it times out and suggests there's a problem with my firewall (McAfee). I re-checked the firewall and it seems okay--which is supported by the fact that the other Echo's working. Tried turning off the firewall briefly, too, but no joy.

Netgear router, dhcp is working, it's getting an IP address, and it's pingable.

Help! Any ideas?

Thanks,




Chuck

Have you tried......Make sure the other Echo is off when you setup the second one.

[cnb3]

Actually, no, hadn't thought of that. I'll give it a shot and see what happens.

Thanks!

Chuck

[cnb3]

Alas, this didn't help. Thanks for the suggestion, though.

[warpster]

Have you tried the Echo that won't connect using the connection (network cable/connection) that the working one is using? In other words connect the non working one where the working on is and see if it will connect there.That way you would narrow it down to the Echo or the connection...

[cnb3]

Thanks for responding!

I did try this, and the results were the same.

One interesting thing I noticed while poking around is that there's an Event that says a window that's incompatible with MCE attempted to open and was denied. The path to the Windows's executable was mcagent.exe, which is part of McAfee's firewall. I read up on it a little and MS just flat out says that McAfee is 't compatible with MCE. McAfee's site has some complaints but no resolution.

The bad news is, turning McAfee's firewall off will not fix the problem, it must be removed.

The really bad news is, once I removed it, any attempt to add an extender now crashes Media Center, along with several other services, and finally pops up a dialog saying Ceton Otay.exe stopped working.

I ran the repair option for the Ceton programs, but have 't figured out how to do a repair on Media Center yet. Any help appreciated.

[warpster]

http://blogs.msdn.com/b/astebner/archiv ... vista.aspx

[cnb3]

Thanks, I'll give it a shot!

[Crash2009]

I ran the repair option for the Ceton programs, but have 't figured out how to do a repair on Media Center yet. Any help appreciated.

Been there saw the movie. For me it was the beginning of the end. I ended up installing a fresh Win 7. One thing I tried first was to go into Start/Windows Features/media features/WMC/Turn WMC off, boot, and turn it back on again, and boot. That might freshen up the WMC files.

If you chewed up Win7's Files, look into something called scannow. Depending on how bad things are chewed up, scannow might be able to help you.

One thing that I neglected to do, the first couple times was to make an image of my C drive. Then it doesn't matter how bad you chew it up, you can always go back to zero.

[bobbob]

equally you can completely remove Media Center from control panel - programs - windows programs and then reboot and re-ebable

sfc /scannow was the command to check the windows files. unfortunately if you use the rdp concurrent user sesssions patch this is also detected as a problem and it won't pass the test until the patch is removed. or it will remove the patch if you ask it to repair

[cnb3]

Okay, good to know. I'll try turning WMC off and rebooting first, if that doesn't work, do the reinstall the way you describe. I'll save scannow for last, I guess.

Any thoughts on the best way to image a drive in case I need to do a reinstall at some point in the future?

Thanks Crash and bob--


Chuck

[bobbob]

just use the built in backup. it can image disks too