Day One install

Post Reply
surfingstephens

Posts: 1
Joined: Fri Jan 11, 2013 1:11 am
Location:

HTPC Specs: Show details

Day One install

#1

Post by surfingstephens » Fri Jan 11, 2013 1:21 am

Here we go. I have connected everything up and must say I followed the quick start guide and it actually worked the first time! Quickly though I ran into some issues. My two issues are:
1. The remote does not work correctly. I cannot get anything to happen when I hit the green button. I can get some buttons to work like channel up down and mute. That seems to be it? Any idea?
2. I downloaded the companion software on my iphone and it controls my media center beautifully(which I do not really need), but I cannot control or even see the ceton box? I tried that button on the top right corner of my iphone and it shows the media center and something called "Jim" which is my name, but not sure where that even came from.


I did run all the "tests" under about and the all came back fine. Little help please...

User avatar
Crash2009

Posts: 4357
Joined: Thu May 17, 2012 12:38 am
Location: Ann Arbor, Michigan

HTPC Specs: Show details

#2

Post by Crash2009 » Fri Jan 11, 2013 3:14 am

Have you just installed an Echo?

User avatar
Motz

Posts: 2038
Joined: Sat Jan 14, 2012 10:28 pm
Location: Seattle, WA

HTPC Specs: Show details

#3

Post by Motz » Sat Jan 12, 2013 7:02 am

In the companion app the name of the devices are the user name of either the HTPC or extender. We are working on an update for the services where you can rename it.

If you are having issues with the remote give the PC a quick re-boot and that should fix it up (also probably the same issue with the extender not showing up). Let me know.
I Write, Code, and Tweet

Post Reply