CableCard status

[RealCodeGuy]

I'm installing a another InfiniTV 4 tonight in my main rig and the cablecard status is stuck on upgrading firmware. I'm thinking it's a bad card but any ideas come to mind before I pull it and make a trip?

[RealCodeGuy]

Bad cablecard ruled out. I put it in the first InfiniTV and it upgraded the CC firmware instantly. I hope the new tuner card isn't bad...

[snappjay]

Bad cablecard ruled out. I put it in the first InfiniTV and it upgraded the CC firmware instantly. I hope the new tuner card isn't bad...

It is a possibility that your iTV4 is bad. Your symptoms sound identical to mine when I had to RMA. My suggestion would be to open a support ticket with Ceton. They will ask you for your diag file before they tell you if it's a RMA or needs further troubleshooting.

Good luck!

[RealCodeGuy]

Done, ticket #OML-915-45862

[RealCodeGuy]

I have convinced myself the InfinitTV card is bad. I took the known working InfiniTV out of the box and put the new one in the same slot where the working one was located. I put the known working cablecard in the new InfiniTV and the issue perists. So, I've ruled out the cablecard and the slot on the motherboard. It almost has to be the new InfiniTV card that is bad.

[Crash2009]

I was just going to suggest, what you just did.

[Crash2009]

I never installed 2 cards before. Is it possible that both cards were set to default network address 192.168.200.1

Can you get to http://192.168.200.1/Services/NetworkSetup.html on the bad card, and reset network?

[Crash2009]

I sent you to the wrong place. Just open the diagnostic tool and click "reset network settings" Mine got stuck on stupid once, had blue blinking lights.

You can also reset from WMC\ceton\settings\restore default

[RealCodeGuy]

No, they had seperate IP's, I checked that. Plus, when only the new card was inserted on it's own it still didn't work.

[RealCodeGuy]

And yes, I did reset network too....

[RealCodeGuy]

Ceton looked at diags and determined RMA is necessary.