Replacement Low Profile adapter

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Deuce911

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Replacement Low Profile adapter

#1

Post by Deuce911 » Fri Dec 07, 2012 11:09 pm

Is there a way to order a replacement Low Profile Adapter for InfinitV?

I bought a new case and now can't find it.

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Motz

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#2

Post by Motz » Sat Dec 08, 2012 1:29 am

Yep you can buy it from us directly, along with any other accessories that came with any of our products.

Simply open a support ticket saying you would like to order a replacement.
http://cetoncorp.com/support/index.php?/Tickets/Submit

post your ticket # in here and I will follow up.
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Deuce911

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#3

Post by Deuce911 » Sat Dec 08, 2012 2:14 pm

Awesome, here is the Info.

Ticket ID: ZGQ-400-36238
Subject: Order Replacement Low Profil Adapter for InfiniTV

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Motz

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#4

Post by Motz » Sun Dec 09, 2012 4:07 am

The RMA department handles the replacement part sales so you should hear from them Monday.
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Deuce911

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#5

Post by Deuce911 » Tue Dec 11, 2012 12:36 am

Just got an email from them, they are sending one out free of charge.

Now that is customer service, that is why I own a InfiniTV-PCI, InfiniTV-USB and 2 Echo's.

Thanks and Merry Christmas

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