EPG did not Update on April 27, 2016

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davidhp

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EPG did not Update on April 27, 2016

#1

Post by davidhp » Thu Apr 28, 2016 1:36 pm

I am starting a new thread, It may just be a one day glitch, but I have learned that we need to start posting about this as soon as it starts to get Microsoft's attention.
My EPG did not update last night or this morning (April 27 and 28) but did the very quick Guide uploaded successfully without adding any new data.
I use Windows 8.1 pro, Cox Cable, in zip code 89117 (Las Vegas)

webminster

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#2

Post by webminster » Thu Apr 28, 2016 2:07 pm

Neither did mine, but like you said, 1-day stuff happens.
Here, just waiting for this sort to start over to give me the push to move to EPG123... works great on test machine, just need the anger to push me to redo the recording schedule on the production install...
-Alan

prje

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#3

Post by prje » Fri Apr 29, 2016 11:17 am

Same here, Verizon FIOS Burlington MA

SugarFree

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#4

Post by SugarFree » Fri Apr 29, 2016 6:21 pm

prje wrote:Same here, Verizon FIOS Burlington MA
And here, FIOS, RI. Just did a manual update, which took longer than usual, but nothing new was added. Now down to 11 days, so this is more than a 1 day glitch.

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davidhp

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#5

Post by davidhp » Fri Apr 29, 2016 7:58 pm

Here is the ticket on Microsoft Connect, please Me Too it and add any comments you want:
https://connect.microsoft.com/site1145/ ... ls/2649530
This is for the EPG which hasn't updated since $/26/2016

prje

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#6

Post by prje » Fri Apr 29, 2016 8:39 pm

davidhp wrote:Here is the ticket on Microsoft Connect, please Me Too it and add any comments you want:
https://connect.microsoft.com/site1145/ ... ls/2649530
This is for the EPG which hasn't updated since $/26/2016
Done

Sammy2

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#7

Post by Sammy2 » Fri Apr 29, 2016 9:09 pm

webminster wrote:Neither did mine, but like you said, 1-day stuff happens.
Here, just waiting for this sort to start over to give me the push to move to EPG123... works great on test machine, just need the anger to push me to redo the recording schedule on the production install...
aboutGuide2.png

lostgreycells

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#8

Post by lostgreycells » Fri Apr 29, 2016 9:22 pm

Done. Thanks for posting it! And WildChild_BarnStormer also posted another ticket on the Microsoft Community site this morning so there are now two going. MS Community ticket url: https://connect.microsoft.com/site1145/ ... ls/2648584

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davidhp

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#9

Post by davidhp » Sat Apr 30, 2016 5:33 am

Looks like it is working again. A quicker response from Microsoft this time.

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#10

Post by Space » Sat Apr 30, 2016 6:50 am

davidhp wrote:Looks like it is working again. A quicker response from Microsoft this time.
Same here... I wonder if the finally put an automated detection system in place?

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