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gbnewbie

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No Guide Data

#1

Post by gbnewbie » Fri Mar 17, 2023 2:05 am

I got a message that guide data was about the expire.

I downloaded and installed the latest version (Ver 1.7.3.5). There was an error during the install, not sure what it was. I re-installed succeessfully, but there's no guide data.

I deleted the scheduled task, and created one that's a few minutes later, and got a message that there's no scheduled task.

The log as shown below also indicates about no scheduled task.

What do I have to do to fix the issue?

Thanks!

[3/16/2023 9:53:49 PM] ===============================================================================
[3/16/2023 9:53:49 PM] Activating the epg123 configuration GUI. version 1.7.3.5
[3/16/2023 9:53:49 PM] ===============================================================================
[3/16/2023 9:53:49 PM] *** Windows 7 Professional, 64-bit [Version: 6.1.7601.24334] ***
[3/16/2023 9:53:49 PM] *** .NET Framework 4.6.01590 is intalled. ***
[3/16/2023 9:53:49 PM] *** Windows Media Center [Version: 6.1.7600.16385] is installed. ***
[3/16/2023 9:54:00 PM] [ INFO] GetClientVersion() Unknown exception thrown. Message: The operation has timed out
[3/16/2023 9:54:01 PM] [ INFO] Status request successful. account expires: 2024-01-10T01:31:40Z , lineups: 1/4 , lastDataUpdate: 2023-03-16T22:35:04Z
[3/16/2023 9:54:01 PM] [ INFO] System status: Online , message: No known issues.
[3/16/2023 9:54:01 PM] [ INFO] Successfully requested listing of subscribed lineups from Schedules Direct.
[3/16/2023 9:54:01 PM] [ INFO] Successfully retrieved the station mapping for lineup USA-NJ67300-X.
[3/16/2023 9:54:02 PM] [ INFO] Successfully queried the Task Scheduler for status. No task is schedule to run.

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garyan2

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#2

Post by garyan2 » Fri Mar 17, 2023 2:23 am

The fix is to create a task. If it fails to create the task, there should be an entry in the log file.
- Gary
Keeping WMC alive beyond January 2020. https://garyan2.github.io

gbnewbie

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#3

Post by gbnewbie » Fri Mar 17, 2023 2:30 am

Thanks for prompt reply. I saw the "create task" option in the EPG123 program (I had never had to do this before). I created a task to run a few min later and here's the log (after running EPG123 client).

Looks like there's some issue?? Please kindly advise how to remedy. Thanks.


[3/16/2023 10:26:46 PM] [ INFO] GetClientVersion() Unknown exception thrown. Message: The operation has timed out
[3/16/2023 10:26:46 PM] [ INFO] Status request successful. account expires: 2024-01-10T01:31:40Z , lineups: 1/4 , lastDataUpdate: 2023-03-16T22:35:04Z
[3/16/2023 10:26:46 PM] [ INFO] System status: Online , message: No known issues.
[3/16/2023 10:26:46 PM] [ INFO] Successfully requested listing of subscribed lineups from Schedules Direct.
[3/16/2023 10:26:46 PM] [ INFO] Successfully retrieved the station mapping for lineup USA-NJ67300-X.
[3/16/2023 10:26:47 PM] [ INFO] Successfully queried the Task Scheduler for status. Running. Last Run 3/16/2023 10:24:00 PM. Exit: 0x00041301
[3/16/2023 10:27:44 PM] [ERROR] Unhandled exception caught from epg123Client.exe. message: Access to the path 'Global\{CD7E6857-7D92-4A2F-B3AB-ED8CB42C6F65}' is denied.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.Threading.Mutex.MutexTryCodeHelper.MutexTryCode(Object userData)
at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
at System.Threading.Mutex.CreateMutexWithGuaranteedCleanup(Boolean initiallyOwned, String name, Boolean& createdNew, SECURITY_ATTRIBUTES secAttrs)
at System.Threading.Mutex..ctor(Boolean initiallyOwned, String name, Boolean& createdNew, MutexSecurity mutexSecurity)
at System.Threading.Mutex..ctor(Boolean initiallyOwned, String name)
at epg123.Helper.GetProgramMutex(String uid, Boolean take)
at epg123.Program.Main(String[] args)
[3/16/2023 10:28:00 PM] [ INFO] Successfully imported .mxf file into Media Center database. Exit code: 0
[3/16/2023 10:28:00 PM] Exiting ImportMxfFile(). SUCCESS.
[3/16/2023 10:28:00 PM] Entering VerifyLoad()
[3/16/2023 10:28:03 PM] [ INFO] Service !Service!EPG123_10179: ESPN: first mxf schedule entry to verify is in the future at 3/16/2023 10:30:00 PM.
[3/16/2023 10:28:04 PM] [ INFO] Service !Service!EPG123_58570: NHLNET: first mxf schedule entry to verify is in the future at 3/16/2023 11:00:00 PM.
[3/16/2023 10:28:09 PM] [ INFO] Service !Service!EPG123_10188: COWBOY: first mxf schedule entry to verify is in the future at 3/16/2023 10:30:00 PM.
[3/16/2023 10:28:16 PM] [ INFO] Service !Service!EPG123_32645: ESPNHD: first mxf schedule entry to verify is in the future at 3/16/2023 10:30:00 PM.
[3/16/2023 10:28:17 PM] [ INFO] Service !Service!EPG123_58690: NHLHD: first mxf schedule entry to verify is in the future at 3/16/2023 11:00:00 PM.
[3/16/2023 10:28:19 PM] [ INFO] Service !Service!EPG123_109264: GEMHD: first mxf schedule entry to verify is in the future at 3/17/2023 3:00:00 AM.
[3/16/2023 10:28:19 PM] [ INFO] Service !Service!EPG123_96299: VUPLIFH: first mxf schedule entry to verify is in the future at 3/17/2023 12:00:00 AM.

gbnewbie

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#4

Post by gbnewbie » Fri Mar 17, 2023 2:48 am

I did a "Save and Execute", and now, I could see the guide data till Apr 1st.

I saw this error message in the log:
[3/16/2023 10:40:45 PM] [ERROR] Error occurred when trying to read Md5Schedule file in cache directory. Message: After parsing a value an unexpected character was encountered: h. Path 'programs[5].videoProperties[0]', line 1, position 1116.

Do I need to do anything to address the error? Thanks!


[3/16/2023 10:38:19 PM] ===============================================================================
[3/16/2023 10:38:19 PM] [ERROR] An instance of epg123Client is already running. Aborting.
[3/16/2023 10:38:19 PM] ===============================================================================
[3/16/2023 10:38:27 PM] ===============================================================================
[3/16/2023 10:38:27 PM] Activating the epg123 configuration GUI. version 1.7.3.5
[3/16/2023 10:38:27 PM] ===============================================================================
[3/16/2023 10:38:27 PM] *** Windows 7 Professional, 64-bit [Version: 6.1.7601.24334] ***
[3/16/2023 10:38:27 PM] *** .NET Framework 4.6.01590 is intalled. ***
[3/16/2023 10:38:27 PM] *** Windows Media Center [Version: 6.1.7600.16385] is installed. ***
[3/16/2023 10:38:28 PM] [ INFO] Status request successful. account expires: 2024-01-10T01:31:40Z , lineups: 1/4 , lastDataUpdate: 2023-03-16T22:35:04Z
[3/16/2023 10:38:28 PM] [ INFO] System status: Online , message: No known issues.
[3/16/2023 10:38:28 PM] [ INFO] Successfully requested listing of subscribed lineups from Schedules Direct.
[3/16/2023 10:38:29 PM] [ INFO] Successfully retrieved the station mapping for lineup USA-NJ67300-X.
[3/16/2023 10:38:29 PM] [ INFO] Successfully queried the Task Scheduler for status. Running. Last Run 3/16/2023 10:35:00 PM. Exit: 0x00041301
[3/16/2023 10:38:40 PM] [ INFO] Successfully imported .mxf file into Media Center database. Exit code: 0
[3/16/2023 10:38:40 PM] Exiting ImportMxfFile(). SUCCESS.
[3/16/2023 10:38:40 PM] Entering VerifyLoad()
[3/16/2023 10:38:44 PM] [ INFO] Service !Service!EPG123_58570: NHLNET: first mxf schedule entry to verify is in the future at 3/16/2023 11:00:00 PM.

...

[3/16/2023 10:40:36 PM] [ INFO] Successfully retrieved Md5s for 21 stations' daily schedules. (0:00:00:00.5400007)
[3/16/2023 10:40:36 PM] [ INFO] Found 12393 cached daily schedules.
[3/16/2023 10:40:36 PM] [ INFO] Downloaded 0 daily schedules.
[3/16/2023 10:40:45 PM] [ERROR] Error occurred when trying to read Md5Schedule file in cache directory. Message: After parsing a value an unexpected character was encountered: h. Path 'programs[5].videoProperties[0]', line 1, position 1116.
[3/16/2023 10:40:52 PM] [ INFO] Processed 12393 daily schedules for 729 stations for average of 17.0 days per station.
[3/16/2023 10:40:52 PM] Exiting GetAllScheduleEntryMd5s(). SUCCESS.

gbnewbie

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#5

Post by gbnewbie » Fri Mar 17, 2023 3:00 am

Also, I did a "clear cache" and saw an error below.
[3/16/2023 10:58:26 PM] [ERROR] There was an ERROR generated during the MXF file creation.

What's the cause of this error? Thanks!

[3/16/2023 10:58:01 PM] ===============================================================================
[3/16/2023 10:58:01 PM] Activating the epg123 configuration GUI. version 1.7.3.5
[3/16/2023 10:58:01 PM] ===============================================================================
[3/16/2023 10:58:01 PM] *** Windows 7 Professional, 64-bit [Version: 6.1.7601.24334] ***
[3/16/2023 10:58:01 PM] *** .NET Framework 4.6.01590 is intalled. ***
[3/16/2023 10:58:01 PM] *** Windows Media Center [Version: 6.1.7600.16385] is installed. ***
[3/16/2023 10:58:03 PM] [ INFO] Service !Service!EPG123_58690: NHLHD: first mxf schedule entry to verify is in the future at 3/16/2023 11:00:00 PM.
[3/16/2023 10:58:05 PM] [ INFO] Service !Service!EPG123_109264: GEMHD: first mxf schedule entry to verify is in the future at 3/17/2023 3:00:00 AM.
[3/16/2023 10:58:05 PM] [ INFO] Service !Service!EPG123_96299: VUPLIFH: first mxf schedule entry to verify is in the future at 3/17/2023 12:00:00 AM.
[3/16/2023 10:58:07 PM] [ INFO] Service !Service!EPG123_68385: REELZHD has a time discontinuity at 4/1/2023 8:00:00 PM. Skipping verification of this station's schedule entries.
[3/16/2023 10:58:09 PM] [ INFO] Service !Service!EPG123_91314: SONLFHD: first mxf schedule entry to verify is in the future at 3/16/2023 11:00:00 PM.
[3/16/2023 10:58:13 PM] [ INFO] GetClientVersion() Unknown exception thrown. Message: The operation has timed out
[3/16/2023 10:58:13 PM] [ INFO] Status request successful. account expires: 2024-01-10T01:31:40Z , lineups: 1/4 , lastDataUpdate: 2023-03-16T22:35:04Z
[3/16/2023 10:58:13 PM] [ INFO] System status: Online , message: No known issues.
[3/16/2023 10:58:13 PM] [ INFO] Successfully requested listing of subscribed lineups from Schedules Direct.
[3/16/2023 10:58:14 PM] [ INFO] Successfully retrieved the station mapping for lineup USA-NJ67300-X.
[3/16/2023 10:58:14 PM] [ INFO] Successfully queried the Task Scheduler for status. Running. Last Run 3/16/2023 10:54:00 PM. Exit: 0x00041301
[3/16/2023 10:58:18 PM] [ INFO] Checked 297291 entries and corrected 0 of them.
[3/16/2023 10:58:18 PM] Exiting VerifyLoad()
[3/16/2023 10:58:21 PM] [ INFO] Completed channel cleanup as needed after MXF file import.
[3/16/2023 10:58:26 PM] [ INFO] Completed the automatic mapping of lineup stations to tuner channels.
[3/16/2023 10:58:26 PM] [ INFO] Completed lineup refresh.
[3/16/2023 10:58:26 PM] Entering RunWmcIndexTask(PvrScheduleTask)
[3/16/2023 10:58:26 PM] [ INFO] SUCCESS: Attempted to run the scheduled task "Microsoft\Windows\Media Center\PvrScheduleTask".
[3/16/2023 10:58:26 PM] [ INFO] Successfully started the PvrScheduleTask task. Exit code: 0
[3/16/2023 10:58:26 PM] Exiting RunWmcIndexTask(PvrScheduleTask). SUCCESS.
[3/16/2023 10:58:26 PM] Entering RunWmcIndexTask(ReindexSearchRoot)
[3/16/2023 10:58:26 PM] [ INFO] SUCCESS: Attempted to run the scheduled task "Microsoft\Windows\Media Center\ReindexSearchRoot".
[3/16/2023 10:58:26 PM] [ INFO] Successfully started the ReindexSearchRoot task. Exit code: 0
[3/16/2023 10:58:26 PM] Exiting RunWmcIndexTask(ReindexSearchRoot). SUCCESS.
[3/16/2023 10:58:26 PM] [ INFO] MXF file was created on 3/16/2023 10:54:00 PM
[3/16/2023 10:58:26 PM] [ERROR] There was an ERROR generated during the MXF file creation.
[3/16/2023 10:58:27 PM] [ INFO] Completed EPG123 client execution.
[3/16/2023 10:58:27 PM] [ INFO] EPG123 client execution time was 00:03:34.4151959.

Space

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#6

Post by Space » Fri Mar 17, 2023 3:44 am

gbnewbie wrote: Fri Mar 17, 2023 3:00 am Also, I did a "clear cache" and saw an error below.
[3/16/2023 10:58:26 PM] [ERROR] There was an ERROR generated during the MXF file creation.
...
This message is in reference to an earlier ERROR message (when it was creating the MXF file). Since you did not include the log entries from earlier, there is no way for us to tell you why until you post the earlier log entries.

But from what i can tell, it looks like clearing the cache fixed your other problem and it was able to successfully create the MXF file.

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garyan2

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#7

Post by garyan2 » Fri Mar 17, 2023 3:54 am

First off, slow down. You are trying to open the client while the client is already running importing the mxf file. And also opening the configuration GUI while the client is still importing the file. So to get a clean readable log file, make sure the client is not running, open the configuration GUI and click [Save & Execute]. Wait until it completes and then look at the log file from the time you just opened the configuration GUI to the time the client completed the import.

The only thing I can see for sure is that you are having a problem contacting GitHub to see what the latest released version is.
- Gary
Keeping WMC alive beyond January 2020. https://garyan2.github.io

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