Few days ago EPG stopped updating?

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testmonkey

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Few days ago EPG stopped updating?

#1

Post by testmonkey » Fri Oct 16, 2020 5:17 pm

A few days ago (10-8) I noticed the red X appearing on WMC with EPG123
Checked in the log files and found :

Code: Select all

[10/16/2020 3:33:00 AM]  Beginning epg123 update execution. version 1.4.10.10
[10/16/2020 3:33:00 AM] ===============================================================================
[10/16/2020 3:33:00 AM] [ INFO] Beginning EPG123 update execution. 2020-10-16 08:33:00Z
[10/16/2020 3:33:00 AM] [ INFO] DaysToDownload: 14 , TheTVDBNumbers : True , PrefixEpisodeTitle: False , PrefixEpisodeDescription : True , AppendEpisodeDesc: False , OADOverride : True , TMDbCoverArt: True , IncludeSDLogos : True , AutoAddNew: True , CreateXmltv: False , ModernMediaUiPlusSupport: False
[10/16/2020 3:33:00 AM] [ INFO] Token request successful. serverID: 20141201.web.1
[10/16/2020 3:33:01 AM] [ INFO] Status request successful. account expires: 2020-11-27T20:53:29Z , lineups: 1/4 , lastDataUpdate: 2020-10-16T02:19:08Z
[10/16/2020 3:33:01 AM] [ INFO] system status: Online , message: No known issues.
[10/16/2020 3:33:02 AM] [ERROR] Unhandled exception caught from epg123.exe. message: Bad JSON escape sequence: \d. Path 'Mt6ATLiW6ZIHaW7kziQKlA.jsonEntry', line 91920, position 540.
[10/16/2020 3:33:03 AM] ===============================================================================
[10/16/2020 3:33:03 AM]  Beginning epg123 client execution. version 1.4.10.0
[10/16/2020 3:33:03 AM] ===============================================================================
[10/16/2020 3:33:03 AM] [ INFO] Beginning epg123 client execution. 2020-10-16 08:33:03Z
[10/16/2020 3:33:03 AM] [ INFO] Import: True , Match: True , NoLogo: False , Force: False , ShowProgress: False
[10/16/2020 3:33:03 AM] Entering importMxfFile() for file "c:\programdata\garyan2\epg123\output\epg123.mxf"
[10/16/2020 3:35:20 AM] [ INFO] Successfully imported .mxf file into Media Center database. Exit code: 0
[10/16/2020 3:35:20 AM] Exiting importMxfFile(). SUCCESS.
[10/16/2020 3:35:23 AM] [ INFO] Completed the automatch of lineup stations to tuner channels.
[10/16/2020 3:35:23 AM] [ INFO] Completed lineup refresh.
[10/16/2020 3:35:23 AM] Entering runWmcTask(ReindexSearchRoot)
[10/16/2020 3:35:23 AM] [ INFO] SUCCESS: Attempted to run the scheduled task "Microsoft\Windows\Media Center\ReindexSearchRoot".
[10/16/2020 3:35:23 AM] [ INFO] Successfully started the ReindexSearchRoot task. Exit code: 0
[10/16/2020 3:35:23 AM] Exiting runWmcTask(ReindexSearchRoot). SUCCESS.
[10/16/2020 3:35:23 AM] [ INFO] MXF file was created on 10/8/2020 3:33:00 PM
[10/16/2020 3:35:23 AM] [ERROR] The MXF file imported is 180.04 hours old.
[10/16/2020 3:35:23 AM] [ INFO] Completed EPG123 client execution.
[10/16/2020 3:35:23 AM] [ INFO] EPG123 client execution time was 00:02:20.8601972.
This was the most recent update from this morning and it has been a few days with the same error.
What do I need to do to fix it as I only have about 7days left of guide data left.
Thanks in advance.
Standing on the Shoulders of Giants

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garyan2

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#2

Post by garyan2 » Fri Oct 16, 2020 5:25 pm

Could you send my your cache file (c:\programdata\garyan2\epg123\cache\epg123cache.zip) to suppport@garyan2.net?

After that, open the configuration GUI, click the [Clear Cache] button, and then [Save & Execute] to update the guide.
- Gary
Keeping WMC alive beyond January 2020. http://epg123.garyan2.net

testmonkey

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#3

Post by testmonkey » Fri Oct 16, 2020 6:13 pm

Gmail would not let enter the Zip file ???


I tried to send you a note and got (Your message wasn't delivered to support@garyan2.net because the address couldn't be found, or is unable to receive mail.)

Went on to [Clear Cache] and [Save and Execute] doing it now...fingers' crossed............
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garyan2

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#4

Post by garyan2 » Fri Oct 16, 2020 6:15 pm

Oops, sorry... fatfinger. The email is support@garyan2.net. What I typed above has 3 p's in it.
- Gary
Keeping WMC alive beyond January 2020. http://epg123.garyan2.net

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garyan2

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#5

Post by garyan2 » Fri Oct 16, 2020 6:30 pm

I think your error message gives me enough to look at as the root cause for cache errors I am getting. It looks like the character '\' in a md5 hash is being problematic. I had to address this for filenames in the old method of caching json downloads... looks like I will have to do the same for the single cache file.
- Gary
Keeping WMC alive beyond January 2020. http://epg123.garyan2.net

testmonkey

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#6

Post by testmonkey » Fri Oct 16, 2020 6:32 pm

now it went through.....I think............never caught the 3 Ps
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garyan2

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#7

Post by garyan2 » Fri Oct 16, 2020 7:10 pm

Well, I was wrong on the cause. Your cache file was actually corrupted. I think I'm going to stop compressing it to see if reported problems concerning the cache are reduced.
- Gary
Keeping WMC alive beyond January 2020. http://epg123.garyan2.net

testmonkey

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#8

Post by testmonkey » Fri Oct 16, 2020 10:18 pm

I was out for a few...........emailed the log file...........just now
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garyan2

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#9

Post by garyan2 » Fri Oct 16, 2020 10:35 pm

Thanks. On 10/8, epg123 experienced a "catastrophic" error when trying to safe the cache file. That is how it got corrupted.

Code: Select all

[10/8/2020 3:33:50 PM] [ERROR] Unhandled exception caught from epg123.exe. message: Catastrophic failure (Exception from HRESULT: 0x8000FFFF (E_UNEXPECTED))
- Gary
Keeping WMC alive beyond January 2020. http://epg123.garyan2.net

kkingsto

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#10

Post by kkingsto » Sat Oct 17, 2020 4:42 pm

Gary,

Is it possible to set up EPG123 so that if an errror occurs, to Automatically clear cache and try again?
Had an red icon for 2 days, ended up clearing cache and that took care of it.

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garyan2

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#11

Post by garyan2 » Sat Oct 17, 2020 4:55 pm

On next release, I've added quite a few catches for any problems with the cache that will hopefully mitigate this. I suspect some of this is coming from problems compressing the file which introduces errors. Without an example, I can't know for sure if I capture all of them.

Sorry, going to have to wait a little longer while I monitor some new code for any unexpected behavior. If everything goes well, I should release a new version within a week.
- Gary
Keeping WMC alive beyond January 2020. http://epg123.garyan2.net

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