"Chip not configured"

Discussions for Linux infiniTV installations
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jflanag

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"Chip not configured"

#1

Post by jflanag » Sun Nov 10, 2013 7:31 pm

Hi,
I am encountering an error when installing the ctn91xx.ko driver. the exact verbiage in dmesg is:

[ 544.584095] ctn91xx_print_compilation:17 : (-1) driver compiled at 12:26:57 on Nov 10 2013
[ 544.598879] ctn91xx_register:66 : (0) IO hw_reg_base address: fdec0000
[ 544.598889] ctn91xx_register:67 : (0) reg_base: ffffc900106c0000
[ 544.598912] ctn91xx_register:75 : (0) IO translation_hw_reg_base address: fdef0000
[ 544.598916] ctn91xx_register:76 : (0) translation_reg_base: ffffc900106a0000
[ 544.612557] ctn91xx_register:97 ERROR: (0) chip not configured ffff
[ 544.613668] ctn91xx: probe of 0000:02:00.0 failed with error -5

A review of the code from Github indicates that in ctn91xx_pci.c there is a line (86) which sets the dev->release_version variable, and the error gets thrown up if dev->release_version == 0xffff.

My question is does this error indicate the code is unable to identify the release version of the Ceton card? Is the card defective? or is there something else going on?

A couple of pieces of information:
sudo lspci -vv output:
02:00.0 Multimedia video controller: Device 1b7c:0004 (rev 01)
Subsystem: Device 1b7c:0004
Control: I/O+ Mem+ BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Interrupt: pin A routed to IRQ 16
Region 0: Memory at fdec0000 (32-bit, non-prefetchable)
Region 1: Memory at fdef0000 (32-bit, non-prefetchable)
Capabilities: [40] Power Management version 3
Flags: PMEClk- DSI- D1- D2- AuxCurrent=0mA PME(D0-,D1+,D2+,D3hot+,D3cold-)
Status: D0 NoSoftRst+ PME-Enable- DSel=0 DScale=0 PME-
Capabilities: [48] MSI: Enable- Count=1/1 Maskable- 64bit+
Address: 0000000000000000 Data: 0000
Capabilities: [58] Express (v1) Legacy Endpoint, MSI 00
DevCap: MaxPayload 512 bytes, PhantFunc 0, Latency L0s unlimited, L1 unlimited
ExtTag- AttnBtn- AttnInd- PwrInd- RBE+ FLReset-
DevCtl: Report errors: Correctable- Non-Fatal- Fatal- Unsupported-
RlxdOrd+ ExtTag- PhantFunc- AuxPwr- NoSnoop+
MaxPayload 128 bytes, MaxReadReq 512 bytes
DevSta: CorrErr- UncorrErr- FatalErr- UnsuppReq- AuxPwr- TransPend-
LnkCap: Port #0, Speed 2.5GT/s, Width x1, ASPM L0s, Latency L0 unlimited, L1 unlimited
ClockPM- Surprise- LLActRep- BwNot-
LnkCtl: ASPM Disabled; RCB 64 bytes Disabled- Retrain- CommClk-
ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
LnkSta: Speed 2.5GT/s, Width x1, TrErr- Train- SlotClk- DLActive- BWMgmt- ABWMgmt-
Capabilities: [100 v1] Device Serial Number 77-49-25-65-ed-29-3a-01

System information:
CPU: AMD Sempron(tm) Processor 3400+
Ubuntu 12.04.3
kernel 3.8.0-33-generic

Build essentials and headers all on the same version.

Any input or direction your can provide would be most helpful.

Cheers!

erkotz

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#2

Post by erkotz » Tue Nov 12, 2013 4:38 am

What color(s) are the LEDs on the InfiniTV? Also have you tried another PCI slot?
Quality Assurance Manager, Ceton Corporation

jflanag

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#3

Post by jflanag » Wed Nov 13, 2013 3:56 am

Hi erkotz,

Thanks for the reply.

LED is blue and no I have not tried another slot.

Mobo is a Biostar TForce 6100 with only 1 PCI-E 1x slot. The PCI-E 16x has the video card (which is also covering up one PCI) and the other PCI slot has a SATA card in it. Later in the week, I may try to pull out the video card and run video through the mobo to see if that has any effect on loading the driver.

Your thoughts?

erkotz

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#4

Post by erkotz » Thu Nov 14, 2013 11:33 pm

I'd try another slot (or another PC). Failing that, I would open a support ticket with su - it cold be a hardware issue
Quality Assurance Manager, Ceton Corporation

jflanag

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#5

Post by jflanag » Sat Nov 16, 2013 1:12 pm

I tried a couple of other things to no solution:

Pulled out video card and tried to set up driver - same result
Switch Infinity card to pciE-16x slot - same result

I don't have another mobo to try, so sending it back. I'll try again with another card.

Thanks for all the help! I realize you guys don't have official support for Linux and it is always refreshing to see people go above and beyond.

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