Ceton ITV6 PCIe: tuning adapter breaks usb ports

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steveo_in_sd

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#21

Post by steveo_in_sd » Tue Oct 27, 2015 4:11 am

If you have all the same equipment except the motherboard as your original, satisfactory configuration, maybe a name brand USB PCI card is worth exploring. They are cheap, so it is a low cost gamble.

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Crash2009

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#22

Post by Crash2009 » Tue Oct 27, 2015 12:43 pm

Intel suggests this set of Troubleshooting Tools.

http://www.intel.com/support/chipsets/u ... 033081.htm

Common Issues in USB3 devices

http://blogs.msdn.com/b/usbcoreblog/arc ... vices.aspx

I have never had to troubleshoot USB3-USB2-USB1 problems, but if I had to do that today, I think I would start with Microsoft Message Analyzer.

https://msdn.microsoft.com/en-us/librar ... s.85).aspx

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Crash2009

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#23

Post by Crash2009 » Tue Oct 27, 2015 12:49 pm

There is a 3 link maximum here, these screen caps go with the links above.
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USB_Problem004.JPG
USB_Problem003.JPG
USB_Problem002.JPG

causr99

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#24

Post by causr99 » Thu Oct 29, 2015 3:54 pm

Hi,

I think that I have an update.

The system has been working for about two and a half days for now without crapping out.

I did two things, got a new TA from Cox and installed the Windows hotfixes listed in this thread: http://www.thegreenbutton.tv/forums/vie ... =68&t=9380

I suspect that the fix is the first of the three hotfixes, the 'kernel hotfix' as the system behavior as a whole was impacted when the USB problem was showing up.

I will keep watch over this, and hopefully this fix is real and not an illusion.

Thanks for all of your suggestions.

Regards.

kevinb721

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#25

Post by kevinb721 » Wed Mar 23, 2016 4:11 pm

sorry to revive an old thread but im having this same issue with my motorola tuning adapter on cox on windows 7. i leave it unplugged from usb and my pc acts normal. if i plug it in its just blinks constantly and never actually goes solid and my pc will hang on reboots and shutdowns eventually rebooting with a driver_power_state_failure blue screen error, wmc will hang and freeze on exiting and just have continuous usability issues. any help would be appreciated.

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Crash2009

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#26

Post by Crash2009 » Wed Mar 23, 2016 8:35 pm

causr99 wrote:Hi,

I think that I have an update.

The system has been working for about two and a half days for now without crapping out.

I did two things, got a new TA from Cox and installed the Windows hotfixes listed in this thread: http://www.thegreenbutton.tv/forums/vie ... =68&t=9380

I suspect that the fix is the first of the three hotfixes, the 'kernel hotfix' as the system behavior as a whole was impacted when the USB problem was showing up.

I will keep watch over this, and hopefully this fix is real and not an illusion.

Thanks for all of your suggestions.

Regards.
For an internal tuner, use the Hotfix above^^^^^
For an external tuner cable the TA like this vvvvv
Attachments
TaTunerUSB.jpg

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