Unable to Tune Channels
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Ceton no longer participate in this forum. Official support may still be handled via the Ceton Ticket system.
Ceton no longer participate in this forum. Official support may still be handled via the Ceton Ticket system.
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Unable to Tune Channels
So I have had the infiniTV4 for years, since it came out I was really into this scene back then, since then I have pretty much stopped watching TV with the exception of a few occasions, So it was not a big deal when the guide listings went out, but now I can't get anything. Even the channels that should come thru regardless of status, like local channels say there isn't a tuner, but I can see it in both device manage and see an active network connection...
This might have been caused by a recent upgrade, I put another video card in my computer and moved the ceton form a 16x pci-e slot to a 4x.
I dont even know where to start can someone point me in the right direction.
This might have been caused by a recent upgrade, I put another video card in my computer and moved the ceton form a 16x pci-e slot to a 4x.
I dont even know where to start can someone point me in the right direction.
- STC
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Start with the Ceton Diagnostics in All Programs.
[edit]
If you don't mind starting from scratch, in the Ceton Diags tab, clear tuners button, wait until confirmation, then discover tuners button and wait.
Then fire up Media Center and run through setup again.
[edit]
If you don't mind starting from scratch, in the Ceton Diags tab, clear tuners button, wait until confirmation, then discover tuners button and wait.
Then fire up Media Center and run through setup again.
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I pulled up that tool, tho I dont see a clear tuners button, the only thing that stuck out was that it says the tuning adaptor is not plugged in, but I have no idea what means
- STC
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Ignore the tuning adapter message.
In your HTPCs present state, what happens when you run through Media Center 'Setup TV Signal'?
If Media Center does not find the tuners, to download and install the latest infiniTV drivers (with the reset tuners button) go here:
http://cetoncorp.com/infinitv_support
In your HTPCs present state, what happens when you run through Media Center 'Setup TV Signal'?
If Media Center does not find the tuners, to download and install the latest infiniTV drivers (with the reset tuners button) go here:
http://cetoncorp.com/infinitv_support
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I have now done that is it important to update the firmware on the card? because even after that update windows media center is still saying no tuners available.
- STC
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It won't hurt, and now with the newer drivers you will get the option to clear and find the tuners, then run 'Setup TV signal' again.gliff159 wrote:I have now done that is it important to update the firmware on the card?
See above. Be sure to run 'Setup TV Signal' in Media Center.gliff159 wrote:because even after that update windows media center is still saying no tuners available.
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Odd - you're the 2nd one todaygliff159 wrote:This might have been caused by a recent upgrade, I put another video card in my computer and moved the ceton form a 16x pci-e slot to a 4x.
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now its saying service is unavailable and that there is no TV signal detected. But I'm getting internet from the same splitter?
- STC
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You're not giving me much feedback, so I would suggest that now would be the time to create a ticket with Ceton:
http://cetoncorp.com/support/
http://cetoncorp.com/support/
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Who is your cable operator? If you require a tuning adapter, not having one could cause the issue that you are describinggliff159 wrote:now its saying service is unavailable and that there is no TV signal detected. But I'm getting internet from the same splitter?
Quality Assurance Manager, Ceton Corporation
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comcast, but I should be able to get something on the lower channels and on any channel that I have a box in the same house onerkotz wrote:Who is your cable operator? If you require a tuning adapter, not having one could cause the issue that you are describinggliff159 wrote:now its saying service is unavailable and that there is no TV signal detected. But I'm getting internet from the same splitter?
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STC wrote:You're not giving me much feedback, so I would suggest that now would be the time to create a ticket with Ceton:
http://cetoncorp.com/support/
Im not really sure what else to tell you is there a tool to see the signal strength on each channel? I can see that there is network activity between my computer and the ceton card.
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I would recommend that you upgrade to our latest beta software and firmware release. If the issue persists beyond that, please open a support ticket with us.
Quality Assurance Manager, Ceton Corporation