TheOsburnFamil wrote:Yeah-- you're screwed. LOL j/kWolfshadw wrote: I'm sure that when I do show up at the local office, I'll be told that self-install packages are not available and I'll have to jump through hoops again (I did print out the Live Chat session), but a little bit of persistence and I should be up and running this weekend!
On a positive note-- Installer has come and gone. Successful install of 2nd Ceton & TA!!!!
Insert McDonalds jingle here: bah-daht-dah-da-dah I'm lovin' it!
Damn! We must be psychic!
... and so much for a little persistence
So my Ceton card arrived today (barely). Had it delivered to me at the office. Normally, it comes in around noon. By 2:30pm, no sign of it. Had already checked UPS tracking which said it had been delivered. Had to go to the mail room and apparently, they had misplaced it before making their runs. Stopped by the local Comcast office to pick up the cablecard... "Sorry, we don't have those in this store at this time! Our installers have them.". After regaining my composure and explaining that I was specifically told by Comcast Tech Support, that I could come to the local office and pick up a cablecard, they did offer to schedule an install at their earliest convenience (Wednesday) and the fee will be waived. Additionally, the fee for the cablecard is also being waived for one year for the inconvenience.
Nice of them, but there go my weekend plans!