CableCard diag error
Posted: Mon Mar 20, 2017 6:42 pm
I have been able to watch the diagnostics tool and have been getting in the CableCard tab:
Step 3 (should be OOB locked) is blank with a "?" in the OK column
Step 4 Not receiving messages yet...check signal, replace card...
Everything else checks out properly here and under the device tab.
These occur when already tuned to a working channel and present various Media Center messages: all tuners in use, not authorized, invalid channel, not subscribed, etc.. If left alone, the channel programming almost always restores and the diagnostic messages are reset correctly. This is occurring more and more frequently.
The real question is, can the Ceton card itself lose communication with the CableCard, or MUST it be the CableCard itself? I have reseated all connections and my signal and noise levels are all well within range. I have a replacement Ceton card, but do not want to start swapping that if I were to know the CableCard may actually be at fault.
Any thoughts other than to just ditch the Ceton, which obviously would not solve my problem if the CableCard is at fault?
Step 3 (should be OOB locked) is blank with a "?" in the OK column
Step 4 Not receiving messages yet...check signal, replace card...
Everything else checks out properly here and under the device tab.
These occur when already tuned to a working channel and present various Media Center messages: all tuners in use, not authorized, invalid channel, not subscribed, etc.. If left alone, the channel programming almost always restores and the diagnostic messages are reset correctly. This is occurring more and more frequently.
The real question is, can the Ceton card itself lose communication with the CableCard, or MUST it be the CableCard itself? I have reseated all connections and my signal and noise levels are all well within range. I have a replacement Ceton card, but do not want to start swapping that if I were to know the CableCard may actually be at fault.
Any thoughts other than to just ditch the Ceton, which obviously would not solve my problem if the CableCard is at fault?