Data ID keeps changing

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nd2002

Posts: 1
Joined: Tue Oct 25, 2016 6:31 am
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Data ID keeps changing

#1

Post by nd2002 » Tue Oct 25, 2016 6:37 am

Been having this weird issue after switching from Comcast to Frontier. After reboot or Win Update installs, my Data ID changes, and I have to call Frontier to get it updated on their end. It's pretty frustrating, and was wondering if anyone else has experienced this and knows of a way to keep it static? I know the cablecard ID and Host IDs stay static since they are tied to the hardware, but why would the data ID keep changing on me?

Running WIn 8.1/Ceton InfiniTV 4

Paw Paw

Posts: 46
Joined: Tue Feb 05, 2013 12:49 pm
Location: Houston, TX

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#2

Post by Paw Paw » Wed Oct 26, 2016 12:00 pm

Obviously the data ID should not be changing as long as the CableCard remains in the Ceton Tuner. In fact once the two are paired you can move them (as a pair) from one computer to another without impacting the Data ID. I would therefore suspect either the CableCard or the Ceton Tuner as faulty. Since many people have tales of having to try 3, 4, 5 or more CableCards until they find one that works I would suspect it first. However, you state that you changed from Comcast to Frontier and I would assume that that would involve a physical move. Therefore, I would first check the Ceton Card to be sure that it is properly inserted into the computer and did not work lose in the relocation then attack the CableCard.

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