LG G3

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haleedog

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LG G3

#1

Post by haleedog » Thu Jan 22, 2015 3:12 am

Is anyone else having problems connecting remotely to My Media Center with their LG G3 phone? I am on Sprint network, and can not connect. Works fine over wifi, but not on the data LTE network.

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Crash2009

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#2

Post by Crash2009 » Sun Jan 25, 2015 3:14 am

haleedog wrote:Is anyone else having problems connecting remotely to My Media Center with their LG G3 phone? I am on Sprint network, and can not connect. Works fine over wifi, but not on the data LTE network.
I suppose we should eliminate the router as being part of the problem. From any (wired not wireless) computer on the same LAN as your HTPC, go to http://checkmyports.net/ and enter 5832. What are the results? Do not post your external IP address.
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Crash2009

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#3

Post by Crash2009 » Sun Jan 25, 2015 11:39 am

The 2nd thing I would check would be on the HTPC inside My Media Center Config/About/Diagnostic/Start Diagnostic Test.

What results do you get? Screen Capture preferred.
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Crash2009

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#4

Post by Crash2009 » Sun Jan 25, 2015 11:43 am

We should also have a look at the Windows Firewall. Inbound
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Crash2009

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#5

Post by Crash2009 » Sun Jan 25, 2015 11:50 am

What is the model number of your router?

Could you list all your Antivirus and Internet Security on HTPC?

Same for the LG Phone.

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#6

Post by haleedog » Wed Feb 04, 2015 3:07 am

Thanks for responding, the issue is not with my router or firewall. I verified all of your suggestions and everything looks like it should. One difference that I noticed when checking the Windows Firewall with Advanced Security, is I did not have the Ceton CData (CDataPublisher-1) only have Ceton CData (CDataPublisher-In). Also, I have no other security on my HTPC than Windows Security Essentials. My router is the Verizon Actiontec MI424WR. Any other suggestions? I think there is an with the LG G3 as others have posted issues.

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#7

Post by haleedog » Wed Feb 04, 2015 3:14 am

The error message I receive is Password incorrect, Please long press on PC to edit. Unable to connect tp PC, please check connection on PC Settings. I have tried with and without a password and still get the message

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Crash2009

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#8

Post by Crash2009 » Wed Feb 04, 2015 9:41 pm

Crash2009 wrote:
haleedog wrote:Is anyone else having problems connecting remotely to My Media Center with their LG G3 phone? I am on Sprint network, and can not connect. Works fine over wifi, but not on the data LTE network.
I suppose we should eliminate the router as being part of the problem. From any (wired not wireless) computer on the same LAN as your HTPC, go to http://checkmyports.net/ and enter 5832. What are the results? Do not post your external IP address.
Are you saying that you ran this and 5832 definitely says open?

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Crash2009

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#9

Post by Crash2009 » Wed Feb 04, 2015 9:43 pm

Crash2009 wrote:The 2nd thing I would check would be on the HTPC inside My Media Center Config/About/Diagnostic/Start Diagnostic Test.

What results do you get? Screen Capture preferred.
Are you saying that you ran this? What I need is a word for word of what the log says or a screen cap like I asked for originally.

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mcewinter

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#10

Post by mcewinter » Wed Feb 04, 2015 10:00 pm

The MMC app does not work outside of your network out of the box. Forgive me but, may I ask if you did indeed go into your router settings and forward the necessary port(s)?

https://www.actiontec.com/products/data ... dHowto.pdf

It hasn't been mentioned, only assumed, that's why I ask.

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Crash2009

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#11

Post by Crash2009 » Thu Feb 05, 2015 2:00 am

^ Exactly. Ports forwarded, or not, would show in the diagnostics, as well as anything else missing.

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#12

Post by haleedog » Mon Feb 09, 2015 9:11 pm

Crash2009 wrote:^ Exactly. Ports forwarded, or not, would show in the diagnostics, as well as anything else missing.

Yes, I have verified that port 5832 is forwarding in the Router settings. The Diagnostic says port forwarding is set up correctly as well. This worked previously on my HTC Evo just fine, Nothing has changed other than my phone.

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Crash2009

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#13

Post by Crash2009 » Tue Feb 10, 2015 6:08 am

haleedog wrote: the issue is not with my router or firewall.
I dis-agree. I believe the router's firewall is blocking your phone. When your phone is connected with wifi, you are allowed in because you are all ready inside the firewall. When you turn off the wifi connection on your phone, and switch to the LTE network the phone has a different IP, and is now on the other side of the firewall.

Sometimes routers need a kick in the a__. Give yours a cold boot (AKA power cycle). If that doesn't work, remove the existing port forwards, cold boot it again, re-do the port forwards, click apply, and cold boot again.

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Crash2009

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#14

Post by Crash2009 » Tue Feb 10, 2015 6:19 am

Another thing you can check in the router is Advanced Filtering

http://support.actiontec.com/doc_files/ ... 0_v1.1.pdf

Page 90.

There might be an "Allow Rule" for your old phone. Add a new "allow" for your new phone. Go to checkmyports to see what is the IP of your phone when it is on the LTE network.

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#15

Post by haleedog » Tue Feb 24, 2015 5:35 am

:crazy: thanks Crash for trying to help. I have tried the cold reboot and the Advanced Filtering, there were no rules, I did try adding rules with the IP found on checkmyports via my LTE Netorwork, but still it does not work.

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#16

Post by Crash2009 » Tue Feb 24, 2015 12:36 pm

As far as I can see you only have 3 choices.

1- Wait for somebody to figure it out and post it. that could take 6 months.
2- Get a router a couple years old, that others have all ready written the Tips and Tricks.
3- Figure it out yourself.

Yours is the 2nd one this week. I am done with that router, until I have one in my hands. It seems that you and the other guy go in the router to do something, and you come out "BrainWashed" or "ShellShocked". Admittedly it does look pretty tough, but it has some nice features, and it appears to be very secure.

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Crash2009

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#17

Post by Crash2009 » Tue Feb 24, 2015 1:16 pm

This is what you get when you have a company router (Fios, Comcast, Etc. ). They can control you any way they want.

They put the leash on ya, take you for a walk, and won't let you run.

Get your own router. A couple years old, Asus or Netgear.

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#18

Post by haleedog » Wed Feb 25, 2015 2:21 am

I just tested the My Media Center app on my wife's phone older LG phone with a physical keyboard and it connects just fine out of our network and on the LTE mobile network. I am now convinced that it is an issue with the LG G3, and not my router.

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#19

Post by joney2690 » Wed Feb 25, 2015 5:03 am

Love to see LG G4 in the market soon :clap: :clap: :clap:

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Crash2009

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#20

Post by Crash2009 » Wed Feb 25, 2015 6:49 pm

haleedog wrote:I just tested the My Media Center app on my wife's phone older LG phone with a physical keyboard and it connects just fine out of our network and on the LTE mobile network. I am now convinced that it is an issue with the LG G3, and not my router.
Finally, I have been waiting for confirmation that the router is forwarding correctly.

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