Cannot uninstall Ceton Companion Services
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Ceton no longer participate in this forum. There is no official support mechanism for My Media Center.
Ceton no longer participate in this forum. There is no official support mechanism for My Media Center.
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Cannot uninstall Ceton Companion Services
I'm getting the Ceton Otay launch error and based on other posts here I'm trying to uninstall Companion Services and reinstall the latest beta. Problem is i get a "Ceton Companion Services (x64) can only be installed on Microsoft Win 8 Pro" error during uninstall. I am currently on Win 8.1 Pro with WMC. The install date for the companion services I'm trying to eliminate is 1/4/2013, so I may have installed it prior to upgrading my OS? I've tried stopping the services and yammi prior to uninstall and that didn't help. How can I force a manual uninstall?
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Can you try installing the latest version with no uninstall, then try removing it - it should remove older versions, too.
Quality Assurance Manager, Ceton Corporation
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If I install the latest version it fails with the same 'win 8 pro required' message.
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My previous reply may not have been clear. When I try to install the latest version, during the install process I get the same 'win 8 pro required' dialog and then it exits the installer without completing the install process. A subsequent uninstall attempt failed in the same manner.