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Re: Unable to connect to MMC outside home network

Posted: Wed Sep 28, 2016 8:23 pm
by Crash2009
Vulcan wrote:This is all great information and I agree with Crash that the static IP needs to be set at the destination and as I said before, that is how I setup my stationary devices, not my mobile ones. However, I am still receiving the error message that port forwarding is not configured correctly on both of my HTPC devices. and yet the diagnostic test says that everything is hunky dory. I also already have DYNDNS taking care of any ISP IP changes. Did anyone take a look at my attachments above to see if there is any glaring issues with my configuration? Thank you in advance.
There was one thing that I thought was unusual....Looks like something is mixed up to me.

DynDNS = 10.0.0.3 Maybe click UPDATE. Shouldn't this number be the same as....MMC/Advanced/Network = 98.232.91.183

Re: Unable to connect to MMC outside home network

Posted: Thu Sep 29, 2016 1:32 am
by Crash2009
Crash2009 wrote:
Vulcan wrote:This is all great information and I agree with Crash that the static IP needs to be set at the destination and as I said before, that is how I setup my stationary devices, not my mobile ones. However, I am still receiving the error message that port forwarding is not configured correctly on both of my HTPC devices. and yet the diagnostic test says that everything is hunky dory. I also already have DYNDNS taking care of any ISP IP changes. Did anyone take a look at my attachments above to see if there is any glaring issues with my configuration? Thank you in advance.
There was one thing that I thought was unusual....Looks like something is mixed up to me.

DynDNS = 10.0.0.3 Maybe click UPDATE. Shouldn't this number be the same as....MMC/Advanced/Network = 98.232.91.183
What is the model number of that router? I'll see if I can find a "online simulator" and check it out.

Re: Unable to connect to MMC outside home network

Posted: Tue Aug 27, 2019 12:57 pm
by billmich
Hey guys,

I hope someone can assist me here. I had my entire set up disconnected for 6 weeks while my upstairs loft area was being finished. Router and modem were moved to the base,ment in the meantime.
I have an issue now that I have reconnected everything.I have had MMC for about 5 years and this has never popped up before. I have HDHome run prime 3 tuner

When opening up MMC on my HTPC, and I go into the advanced network page to test out port forwarding, it provides me with an internal IP address, but for external IP address it states "unable to obtain address"

Because it can't obtain an external IP address, I cant utilize MMC outside my home network, and my main reason for this app is to have "remote" access

I have restarted, rebooted, and disconnected/reconnect everything and I still get this pesky message.
Can I "manually" enter my external IP address in the app and go from there?

Can anyone help me here?


EDIT: It appears that by locating my external IP address and then manually entering it into the app that I now have remote access.

I wonder why i was getting that message on the MMC set up on my pc about cant locate external IP

It also appears that every Ceton corp email and web site is now non-functional (even their diagnostic email within that HTPC program)

Re: Unable to connect to MMC outside home network

Posted: Tue Sep 17, 2019 10:08 pm
by bobr31
I had this issue come up 3 weeks ago and haven't been able to solve it. All of a sudden it stopped connecting remotely. Can you advise what Internal and External Port you are using? Since the MMC config tool is unable to load the external IP address, I can't use the port forwarding test utility to figure out which port will work for forwarding. I do have my external IP address properly entered into the app. I am currently using ext port 5858 and internal port 5858. Very frustrating. Thanks.

Re: Unable to connect to MMC outside home network

Posted: Thu Oct 17, 2019 4:08 pm
by joelkirzner
bobr31 wrote: Tue Sep 17, 2019 10:08 pm I had this issue come up 3 weeks ago and haven't been able to solve it. All of a sudden it stopped connecting remotely. Can you advise what Internal and External Port you are using? Since the MMC config tool is unable to load the external IP address, I can't use the port forwarding test utility to figure out which port will work for forwarding. I do have my external IP address properly entered into the app. I am currently using ext port 5858 and internal port 5858. Very frustrating. Thanks.
Not sure which port number is correct, but if you test the port forwarding in the My Media Center app and it says it's functioning properly, then you have another issue.
I can tell you that if I connect to my company's WIFI in the office building I work at, MMC will not connect. This is presumably due to the fact that IT has blocked certain ports and streaming type services.
When I disconnect from the WIFI and connect using my Sprint 4G LTE, it connects to my home just fine.

Re: Unable to connect to MMC outside home network

Posted: Tue Oct 22, 2019 5:52 pm
by bobr31
billmich wrote: Tue Aug 27, 2019 12:57 pm
EDIT: It appears that by locating my external IP address and then manually entering it into the app that I now have remote access.

I wonder why i was getting that message on the MMC set up on my PC about cant locate external IP
Billmich....my issue with the MMC app not finding my external IP address has been completely resolved with a new router. I suspect if I had reset my old router, the external address might have populated in MMC which would have allowed my to use the port forwarding test tool.. You might try a router reset if it is still an issue although is appears you solved things by entering the external IP address manually. Now on to setting up EPG123 to replace the soon-to-be-extinct WMC Guide functionality in Jan 2020.

Re: Unable to connect to MMC outside home network

Posted: Tue Dec 10, 2019 4:14 pm
by billmich
after the 1st of the year, i plan on getting a new router (mesh) anyways, as well as the EPG123 migration

Re: Unable to connect to MMC outside home network

Posted: Mon Sep 28, 2020 1:35 am
by billmich
so after messing around for an hour on this, i got it to work (again) - but am making a post for future reference.

1) the port forward test on the MMC desktop application will ALWAYS return a "does not work" if it cant detect an external IP address
2) google mesh - go to Wifi app and simply enter the port in the fields, the IP address will be all taken care of by what device you select
3) on the internet, find out what the external IP address is of the HTPC; enter THAT into the app (external)

BOOM